About The Position

Under the direction of Practice Leadership, the Registered Nurse provides patient care within specialty and procedural service lines that require advanced clinical competencies and technical skills. The nurse assesses patients, administers treatments and medications, assists with procedures, supports diagnostic testing, and conducts telephone triage using established protocols. The role documents care in the medical record, coordinates care across the continuum, and serves as a liaison with providers and external partners. The nurse applies the nursing process to promote optimal patient outcomes and collaborates with the care team to support effective care coordination. The role may include providing guidance and direction to clinical support staff. This is a day-shift, resource position with FTE status 0. On-call and weekend work are not required. Wound-clinic-specific certifications, ACLS and HBO, are required within one year of hire.

Requirements

  • Current unrestricted State of Michigan Registered Nurse (RN) license.
  • Current Basic Life Support (BLS/CPR) certification.
  • For wound-clinic work, obtain ACLS and HBO certifications within one year of hire.
  • Excellent interpersonal, verbal, and written communication skills.
  • Creative problem-solving and critical-thinking skills.
  • Excellent time-management, coordination, and organizational skills.
  • Ability to deliver clinical therapeutic services in an office setting for patients of all ages.
  • Ability to triage and manage complex clinical issues using assessment skills and protocols.
  • Ability to work independently and as part of a team.
  • Ability to adapt to changes in health care with the goal of improving quality, efficiency, and cost-effectiveness of care.

Nice To Haves

  • Bachelor of Science in Nursing (BSN) preferred.
  • Previous outpatient experience and/or experience in a specialty preferred.

Responsibilities

  • Conduct telephone triage according to established clinical protocols, educating patients and guiding them to appropriate care.
  • Maintain an active nursing appointment schedule to assist providers in managing patients with acute and chronic conditions.
  • Identify patient care requirements by completing the nursing process.
  • Provide condition-specific patient education and anticipatory guidance under provider direction.
  • Assist the care manager and provider with follow-up management of post-hospitalization and post-emergency-room visits.
  • Screen patients for care opportunities and collaborate with the treating provider to identify referrals to care management.
  • Communicate and coordinate with the care team regarding clinical issues related to patient care.
  • Administer medication and treatment according to clinical protocols and provider oversight.
  • Document concise, accurate, and timely information in patient care records and complete forms associated with patient care.
  • Provide patients with emotional support and comfort to establish a compassionate environment.
  • Follow infection prevention and control standards to protect patients and employees.
  • Maintain and protect patient confidentiality.
  • Respond efficiently to emergency patient situations by following established standards, remaining calm, informing appropriate persons, and documenting events.
  • Maintain current knowledge and use standards of care in professional practice.
  • Take responsibility for own practice, including appearance, attendance, punctuality, and flexibility in scheduling.
  • Pursue self-directed learning and continuing education, and seek direction when necessary.
  • Participate in peer review, quality assurance, standards development, and research activities.
  • Demonstrate awareness of legal issues in patient care and department functions and strive to manage situations in a manner that reduces risk.
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