Registered Nurse RN Patient Navigator

Banner Health

4d • Onsite

About The Position

The Registered Nurse RN Patient Navigator provides comprehensive care coordination for patients across the continuum of care, supporting a holistic and coordinated approach. The role assists patients with informed decision-making and collaborates with a multidisciplinary team to facilitate timely screening, diagnosis, treatment, and supportive care. It provides individual assistance to patients, families, and caregivers to identify and overcome barriers to quality medical and psychosocial care.

The position is based at Banner MD Anderson in Sun City, Arizona, and works a day schedule of four 10-hour shifts, Monday through Friday. The navigator coordinates care and resources, supports patients and families through diagnostic services and treatment, helps them understand care plans and disease-related information, and contributes to process improvement and staff development.

Requirements

• Bachelor’s degree in nursing or a related field.
• Current RN license in the state of practice.
• BLS certification.
• Typically five years of clinical experience.
• Excellent organizational skills and clinical knowledge of specialty care services, care coordination, and legal and financial aspects of diagnostic and health services in the specialty area.
• Effective communication and writing skills and good time-management skills.
• Knowledge of word-processing and database software applications.
• Ability to teach clinical and non-clinical personnel about care and diagnostic services.
• Good understanding of process improvement.

Nice To Haves

• Current certification in a specialty area.
• Prior case management experience.
• Additional related education and/or experience.

Responsibilities

• Assess patients’ plans of care; develop, implement, monitor, and document resource use and progress through care; and facilitate options and services to meet health care needs.
• Evaluate the medical necessity and appropriateness of care to optimize outcomes; serve as a liaison for referring physicians; and assist with scheduling initial tests and consultations.
• Assist patients and families through diagnostic services, treatment, and care; coordinate disease care using an interdisciplinary, holistic approach; and arrange appropriate referrals and consultations with physicians and providers.
• Ensure patients and families understand diagnostic processes, care strategies, and recommended actions; provide appropriate information in coordination with physicians and providers; and respond to requests about the disease process, expected side effects, and community resources.
• Evaluate patients’ functional abilities and limitations, determine whether intervention is needed, establish measurable and patient-related treatment goals, implement plans to achieve them, collaborate with patients and families on goals, initiate discharge planning, and recommend additions or modifications to referring orders.
• Support patients and families through difficult decisions, coordinate end-of-life care, and provide emotional support.
• Support population-level process improvement activities to achieve optimal clinical, financial, operational, and satisfaction outcomes; participate in staff development to maintain current practice standards and quality of care.
• Promote collaborative relationships with physicians, payers, and other health care team members; collect and communicate timely, pertinent information to fulfill utilization and regulatory requirements.
• Work independently within established procedures, consult a supervisor about unusual situations, and make care-coordination decisions across facilities and specialty practices, including decisions involving treatment, standardization of care, evaluation, treatment planning, and discharge planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior