The House Supervisor oversees patient flow throughout the facility, from the emergency department to inpatient care and from inpatient care through discharge. The role includes conflict management, service recovery, and critical thinking in challenging situations. House Supervisors coordinate patient flow, respond to codes, complete audits, and address issues as they arise while serving as facility leaders, including during night shifts and weekends. The position supervises and mentors nursing and support staff, determines staffing and assignments, provides direct patient care as needed, and helps resolve problems across staff and units. It also involves evaluating care effectiveness, handling patient care complaints, coordinating orders, admissions, discharges, and transfers, and ensuring staff have the equipment and supplies needed for safe, quality care. The House Supervisor supports evidence-based practices, staff development, performance improvement, continuing education, weekend case management and discharge-planning activities, and reliable attendance. Flexible work across shifts and units may be required.
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Job Type
Full-time
Career Level
Senior
Education Level
Associate degree