Registered Nurse (RN) - House Supervisor

Lifepoint Health•Ottumwa, IA

About The Position

The House Supervisor oversees patient flow throughout the facility, from the emergency department to inpatient care and from inpatient care through discharge. The role includes conflict management, service recovery, and critical thinking in challenging situations. House Supervisors coordinate patient flow, respond to codes, complete audits, and address issues as they arise while serving as facility leaders, including during night shifts and weekends. The position supervises and mentors nursing and support staff, determines staffing and assignments, provides direct patient care as needed, and helps resolve problems across staff and units. It also involves evaluating care effectiveness, handling patient care complaints, coordinating orders, admissions, discharges, and transfers, and ensuring staff have the equipment and supplies needed for safe, quality care. The House Supervisor supports evidence-based practices, staff development, performance improvement, continuing education, weekend case management and discharge-planning activities, and reliable attendance. Flexible work across shifts and units may be required.

Requirements

  • Active Iowa RN license (single-state or compact); relocating employees must update licensure to the new Primary State of Residence before employment begins.
  • Associate’s Degree in Nursing.
  • Basic Life Support (BLS).

Nice To Haves

  • Bachelor’s Degree in Nursing.
  • ACLS.
  • PALS.

Responsibilities

  • Supervise and mentor nursing and support staff during assigned shifts.
  • Determine staffing levels and assignments based on availability, abilities, census, acuity, and workflow.
  • Provide direct patient care as needed and take patient assignments to meet staffing needs.
  • Float between staff to assist with problem-solving.
  • Evaluate the effectiveness of patient care and identify issues affecting outcomes.
  • Respond to patient care complaints and manage them through established channels.
  • Enter orders, perform admissions and discharges, and coordinate transfers.
  • Ensure staff have the equipment and supplies necessary to provide safe, quality care.
  • Integrate evidence-based practices into operations and protocols.
  • Create and foster an environment that encourages professional growth.
  • Initiate weekend case management, utilization review screening, discharge planning, and swing intake.
  • Participate in performance improvement and continuing education.
  • Provide quality patient care and work flexible shifts or units as needed.
  • Maintain regular and reliable attendance.
  • Perform other duties as assigned.

Benefits

  • Commitment bonus of $15,000 for a two-year commitment.
  • Medical, dental, and vision benefits for full-time employees.
  • 401(k) benefits for full-time employees.
  • Competitive paid time off package for full-time employees.
  • Employee Assistance Program offering mental, physical, and financial wellness assistance.
  • Tuition reimbursement or assistance for qualified applicants.
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