About The Position

The Registered Nurse (RN) Clinical Coordinator, also described as the Lead RN/Charge Nurse, coordinates patient care on a designated unit. In collaboration with the Clinical Manager, the role applies the nursing process and clinical knowledge to coordinate the health care team and sustain an environment that promotes excellent clinical practice and customer satisfaction while supporting efficient and productive use of resources. The coordinator provides guidance and clinical support to staff and oversees the unit in the unit leader’s absence. The role also contributes to care coordination, patient safety and experience, quality improvement, operational problem-solving, staff development, and a respectful, collaborative team environment. The position is expected to support the organization’s mission and policies and follow the BSMH Nursing Professional Practice Model. The description notes that duties and working conditions may include other job-related responsibilities as required by a supervisor, subject to reasonable accommodation.

Requirements

  • Current RN license in the state where working or a license covered by a compact is required.
  • BLS Basic Life Support certification is preferred upon hire and must be obtained from an approved source before entering a patient care setting.
  • Bachelor of Science in Nursing is preferred.
  • Two years of nursing experience, including at least one year of clinical experience in the acuity level of the desired area, is preferred.
  • Demonstrated skills and knowledge in collaboration, communication, relationship building, conflict resolution, diversity, consensus building, group facilitation, and managing behaviors.
  • Knowledge of clinical outcomes, evidence-based practices, nursing professional practice, care delivery models, patient care services, and clinical best practices and research.
  • Knowledge of performance and quality improvement, regulatory standards, risk management, and patient safety practices, including identifying risks and responding to recommendations.
  • Foundational leadership, mentoring, change management, workforce development, succession planning, staffing, people management, and strategic planning capabilities.
  • Ability to uphold ethical principles and corporate compliance standards, take accountability, receive feedback and coaching, analyze information, provide customer service, and solve problems.
  • Working knowledge or capability in human resources management, information management and technology, and union environments.

Nice To Haves

  • PALS Pediatric Advanced Life Support certification.
  • ACLS Advanced Cardiac Life Support certification.
  • NRP Neonatal Resuscitation Program certification.
  • TNCC Trauma Nurse Core Curriculum certification.
  • ENPC Emergency Nurse Pediatric Course certification.
  • National Board Certification Specialty certification.
  • Nurse Executive Certification or designated specialty certification.

Responsibilities

  • Adjust schedules and patient assignments to account for changes in acuity, patient population, resources, and care design.
  • Guide and support staff and oversee unit responsibilities in the absence of the unit leader.
  • Maintain knowledge of environmental safety standards and infection control, and use appropriate supplies and equipment.
  • Communicate with patients and families about nursing interventions and the plan of care.
  • Round on patients to evaluate safety, quality, and patient experience.
  • Serve as a resource for staff, patients, and family members to support effective communication.
  • Serve as a clinical resource and role model for staff and, when applicable, as a preceptor.
  • Participate in interprofessional collaboration to support care coordination, continuity of care, and patient experience.
  • Communicate and follow through with other departments to resolve operational problems.
  • Participate in ongoing quality monitoring and performance improvement through monitoring, evaluation of unit-based results, and suggestions for studies.
  • Facilitate appropriate patient placement and safe, efficient admission, transfer, and discharge processes.
  • Provide feedback and mentoring to nursing and support staff.
  • Promote teamwork, mutual respect, open communication, conflict management, and timely, direct, positive conflict resolution.
  • Support the organization’s mission and vision and adhere to BSMH policies and the BSMH Nursing Professional Practice Model.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources, and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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