Registered Nurse, Quality

Townsen Memorial Hospital•Houston, TX

About The Position

Townsen Memorial Hospital - West is seeking a full-time Quality Coordinator. The Quality Registered Nurse leads clinical quality, patient safety, and performance improvement initiatives across the organization. The role applies clinical nursing expertise to evaluate care delivery, identify improvement opportunities, and support evidence-based practice changes. It also involves clinical data analysis, review of patient care concerns and complaints, regulatory compliance activities, and development of corrective action plans. The Quality Nurse serves as a clinical resource to interdisciplinary teams to support high-quality, safe, and compliant patient care. The position requires an active, unrestricted Registered Nurse (RN) license issued by the State of Texas, an associate degree in nursing, two years of acute care clinical experience, and Basic Life Support certification. Compensation is determined by the applicant’s education, experience, knowledge, skills, and abilities, internal equity, and market data. Employment is contingent upon successful completion of a background check and drug screening.

Requirements

Current, active, unrestricted Registered Nurse (RN) license issued by the State of Texas.
Associate degree in nursing.
Two years of acute care clinical experience.
Basic Life Support certification.
Strong clinical nursing knowledge and ability to interpret patient care processes and outcomes.
Understanding of healthcare quality frameworks, including CMS, TJC, AHRQ, and patient safety standards.
Ability to analyze clinical data and translate findings into actionable improvement strategies.
Strong critical thinking and problem-solving skills in complex clinical environments.
Effective communication skills with clinical and non-clinical stakeholders.
Knowledge of regulatory and accreditation standards related to patient care quality and safety.
Ability to lead or participate in multidisciplinary quality improvement initiatives.
Strong organizational skills and ability to manage multiple priorities and deadlines.
Proficiency in Microsoft Office Suite and quality/data reporting tools.

Responsibilities

Apply clinical nursing knowledge to evaluate quality of care, patient outcomes, and safety events.
Review and analyze patient complaints, adverse events, and clinical quality indicators to identify contributing factors.
Analyze clinical data to identify trends, gaps in care, and performance improvement opportunities.
Collaborate with physicians, nursing leadership, and interdisciplinary teams to develop and implement corrective action plans.
Support and participate in root cause analyses (RCA), failure mode analyses (FMEA), and other patient safety investigations.
Monitor clinical compliance with evidence-based standards, regulatory requirements, and organizational policies.
Assist in developing and revising clinical protocols, policies, and nursing practice standards.
Participate in patient safety rounds, chart reviews, and clinical audits as needed.
Provide education and coaching to clinical staff on quality improvement, documentation, and patient safety practices.
Support accreditation and regulatory survey readiness with a clinical focus.
Prepare clinical quality reports and present findings to leadership and quality committees.
Participate in hospital quality committees, performance improvement teams, and patient safety initiatives.