Quality/Compliance Registered Nurse

UTOPIA HOME CARE INC•East Haven, CT

4d•$105,000 - $105,000•Onsite

About The Position

Utopia Home Care is seeking an experienced Quality/Compliance Registered Nurse for an onsite role in East Haven, Connecticut. Utopia Home Care is a Medicare-certified, state-licensed medical home care agency providing in-home nursing, therapy, and home health aide services throughout Connecticut. The agency has been family owned and operated since 1983 and serves more than 1,400 clients. The Quality Nurse is responsible for supporting high-quality, patient-centered home care by monitoring clinical performance, evaluating compliance with applicable standards and regulations, and advancing continuous quality improvement. The role works with clinical staff, administration, and regulatory bodies to help ensure services meet or exceed internal and external benchmarks. It also develops programs and policies and supports staff orientation, education, and professional development. The position is onsite, Monday through Friday, 9 a.m. to 5 p.m., in a general office environment, with travel to Connecticut branch offices and corporate offices. Occasional exposure to patient elements may occur. Hiring requirements include a background check, fingerprinting, and physical forms dated within the past year. Utopia covers fingerprinting costs; applicants are responsible for completing the physical forms.

Requirements

Active registered nurse license to practice in Connecticut.
Meet one of the stated education and clinical experience pathways: a qualifying master’s degree plus at least one year of full-time clinical experience in a home health agency or related community health program that included care of the sick at home; a nursing baccalaureate degree plus at least three years of full-time clinical nursing experience, including at least one year caring for the sick at home; or a nursing diploma plus at least six years of full-time-equivalent clinical nursing experience within the past ten years, including at least three years in a home health agency or community health program that included care of the sick at home.
Provide evidence of American Nurses Association Health Nurse certification or completion of at least six credits within two years in community health nursing theory or six credits in health care management from an accredited college, university, or school of nursing.
Ability to comprehend written and verbal communication through adequate visual and hearing ability.
Ability to communicate verbally so that the average person can understand.
Ability to sit for long periods.
Ability to handle stress and remain calm under pressure.
Ability to carry out a wide variety of tasks requiring frequent interaction with many people.
Ability to lift a minimum of 10 pounds.
Complete a background check, fingerprinting, and physical forms dated within the past year.

Nice To Haves

Bachelor of Science in Nursing (BSN).
Two to three years of experience in home health or community nursing.
At least one year of experience in quality assurance, performance improvement, or a related role.

Responsibilities

Develop programs and policies.
Complete ADR and TPL requests and monitor appeals concurrently and retrospectively to identify trends and provide follow-up education based on findings.
Review and follow up on education related to the quarterly Adverse Events update.
Monitor and evaluate the quality of patient care services delivered in the home setting.
Audit clinical documentation and patient records for compliance with federal, state, and accreditation standards.
Analyze performance data, track quality indicators, and generate reports to identify trends, gaps, and improvement opportunities.
Participate in developing and implementing Utopia’s Quality Assurance and Performance Improvement (QAIP) program.
Provide training, education, and support to clinical staff on best practices, quality standards, and regulatory requirements.
Lead or assist with root cause analysis and corrective action planning following incidents, complaints, or adverse outcomes.
Ensure infection control protocols are followed and participate in surveillance and prevention initiatives.
Assist with preparation for accreditation surveys and regulatory inspections.
Promote a culture of safety, excellence, and continuous improvement.
Develop, organize, and coordinate orientation programs for new clinicians and agency staff, and provide ongoing clinical education.
Oversee clinical in-service programs.
Provide staff orientation and education to support recruitment and retention of high-quality clinical staff.
Mentor staff on program orientation and regulatory compliance.
Keep current with changes in home health care practices and regulations to provide training aligned with organizational objectives.
Meet regularly with staff to share best practices, provide professional support, and exchange feedback to encourage professional growth.