Registered Nurse, Patient Navigator - Full Time

Mercyhealth•Riverside, IL

7d•Onsite

About The Position

The RN Patient Navigator coordinates and facilitates patient care activities to assure appropriateness of services and efficient utilization of resources, improve coordination of care across the health care continuum, and to contribute to improved patient satisfaction and outcomes. This is a full-time position with a Monday-Friday schedule and a limited on-call rotation. The role involves providing case management, advocacy, and care coordination services to hospital patients in various settings to ensure seamless transitions in care, minimize delays, and reduce readmission risk. Responsibilities include early patient assessment, creating individualized care plans, making referrals to post-hospital care providers, collaborating with the healthcare team for timely discharges, educating patients and families on chronic diseases, ensuring core measures are met, conducting clinical reviews, and identifying financial risks to patients and the organization.

Requirements

Graduate of an accredited nursing program.
BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion Program
Current Registered Nurse License in the state of practice.
BLS/CPR required within 90 days
Must be skilled with use of voice mail and phone features.
Must be able to use available technology for language interpretation.
Must have expert knowledge of Allscripts Care Management program and Epic EMR.
Must be able to use Microsoft Outlook, and have basic knowledge of Excel and Word.
Must be able to easily toggle between computer applications.

Nice To Haves

Case Management Certification (ACM) preferred.
Certification preferred within three years to a specialty approved by CNO or designee; i.e.; Case Management, Med/Surg or Diabetic Education.

Responsibilities

Provides case management, advocacy, and care coordination services to hospital patients in a variety of settings to assure seamless transitions in care while minimizing any associated delays or risk of readmission.
Conducts early patient assessment, by case-finding and referral, to identify coordination and discharge planning needs.
Creates individualized, patient -focused plan for meeting continuing care needs.
Makes referrals to post-hospital care providers utilizing knowledge of community resources.
Collaborates with the healthcare team to ensure discharge is timely, patient education and instructions are complete, and appropriate follow-up is established.
Utilizes current clinical nursing knowledge to effectively educate patients and families about chronic disease conditions.
Collaborates with staff nurses and physicians to ensure all elements for core measures have been met prior to discharge.
Conducts clinical review process according to Utilization Management Plan.
Identifies and intervenes in situations that pose financial risk to the patient and the organization.