Registered Nurse - Nurse Navigator

Trinity Health•Boise, ID

About The Position

The Nurse Navigator delivers the course of care and treatment determined under the leadership of the service line. The role coordinates patient care across multiple disciplines, departments, and providers to support a seamless continuum of care, including assessment and provision of psychosocial resources for patients and families. The Nurse Navigator provides patient education, emotional support, and direction as determined by physician and advanced practice provider leadership. The role advocates for patients, coordinates care plans with patients and families, connects patients with services and support resources, and communicates the plan of care with the multidisciplinary team. It also supports program quality, develops Navigator Program standards and protocols, coordinates financial and authorization information, and contributes to data collection and process improvement.

Requirements

An RN license for the primary work state (Idaho or Oregon), issued before the hire date.
Idaho-only: Multistate license holders must establish residency with the Idaho Board of Nursing within 60 days of hire.
Provide licensure or proof of an application in process for the secondary state within 90 days of hire.
Two years of RN experience.
At hire, Basic Life Support certification from the American Heart Association or American Red Cross; ACLS and/or PALS may be accepted in lieu of BLS.
Other certifications may be required as identified in the SAHS Certification Crosswalk.

Nice To Haves

Bachelor’s degree in nursing is strongly preferred.

Responsibilities

Demonstrate the Organization’s Mission, Vision, and Values in behaviors, practices, and decisions.
Provide education, emotional support, and direction to patients as determined by physician and APP leadership of the intra-disciplinary team.
Communicate and coordinate the plan of care with the patient.
Advocate for patients and support a seamless continuum of care.
Involve family members or guardians in the plan of care and provide patient and family education as appropriate.
Explore the patient’s understanding and knowledge of their current health status.
Ensure patients have access to needed services and support resources, including financial advisement, nutrition education, and counseling support.
Support quality management and service-line process improvement initiatives.
Develop standards, policies, procedures, and protocols for the Navigator Program.
Collect and disseminate information about financial resources, pre-authorization, clinical trial adherence, and grant opportunities as needed.
Work with patient accounts to help ensure charge accuracy.
Participate in data collection to integrate fiscal efficiency with quality and continuity of care.
Provide monthly or quarterly statistical data and reports, or input to help identify process improvement opportunities.
Maintain continuing education necessary to remain competent in current clinical and diagnostic care trends.
Meet annual mandatory hospital competencies and clinical and equipment competency checklists for the position and patient age group.
Communicate the patient’s plan of care to the multidisciplinary care team.