Registered Nurse - Nurse Navigator

Trinity Health•Boise, ID

About The Position

The Registered Nurse - Nurse Navigator delivers the course of care and treatment determined under the leadership of the service line. The role collaboratively navigates patient care across multiple disciplines, departments, and providers within the system to support seamless care, and assesses and provides psychosocial resources for patients and their families. The Nurse Navigator provides education, emotional support, and direction to patients as determined by physician and APP leadership; communicates and coordinates the plan of care; advocates for patients; and involves families or guardians in care planning and education as appropriate. The role helps patients access needed services and support resources, contributes to quality management and improvement, and supports the Navigator Program through standards, policies, procedures, and protocols. It also assists with financial-resource information, pre-authorization, clinical-trial adherence, grant opportunities, charge accuracy, and data collection and reporting related to fiscal efficiency and care quality. The position requires an RN license for the primary work state (Idaho or Oregon), with additional state licensure or proof of application as specified. Two years of RN experience and Basic Life Support certification at hire are required. A bachelor's degree in nursing is strongly preferred.

Requirements

Current RN license as defined by the primary work state (Idaho or Oregon), issued before the hire date.
Idaho multistate license holders must establish residency with the Idaho Board of Nursing within 60 days of hire.
All colleagues must provide licensure or proof of an application in process for the secondary state within 90 days of hire.
Two years of RN experience required.
Basic Life Support certification from the American Heart Association or American Red Cross required at hire; ACLS and/or PALS may be accepted in lieu of BLS.
Other certifications may be required as identified in the SAHS Certification Crosswalk.

Nice To Haves

A bachelor's degree in nursing is strongly preferred.

Responsibilities

Provide education, emotional support, and direction to patients as determined by physician and APP leadership of the intra-disciplinary team.
Communicate and coordinate the plan of care with patients and advocate for a seamless continuum of care.
Involve family members or guardians in the plan of care and provide patient and family education as appropriate.
Explore patients' understanding and knowledge of their current health status.
Ensure patients have access to needed services and support resources, such as financial advisement, nutrition education, and counseling support.
Demonstrate quality management aligned with program requirements and service-line process improvements, and participate in quality-improvement initiatives related to the program.
Develop standards, policies, procedures, and protocols to support the Navigator Program.
Collect and disseminate information about financial resources, pre-authorization, clinical-trial adherence, and grant opportunities as needed by patients.
Work with patient accounts to help ensure charge accuracy.
Participate in data collection integrating fiscal efficiency with quality and continuity of care, and provide monthly or quarterly statistical data, reports, or input to identify process-improvement opportunities.
Maintain continuing education to remain current in clinical and diagnostic care trends.
Meet annual mandatory hospital competencies and the clinical and equipment competency checklists for the position and patient age group.
Communicate the patient's plan of care to the multidisciplinary care team.
Demonstrate the organization's mission, vision, and values in behaviors, practices, and decisions.