Registered Nurse Interventional Radiology -Safety-Quality Specialist - Pending Certification

Children's Hospital of Philadelphia•Philadelphia, PA

13d•$101,300 - $129,100

About The Position

The Interventional Radiology Safety Quality Specialist (SQS), pending certification, is a 0.5 FTE role with the ability to flex up to a desired FTE in patient care. The specialist leads local patient safety and quality improvement initiatives in a defined patient-care microsystem, applying CHOP’s improvement framework to improve patient outcomes and sustain and spread improvements. The role partners with nursing and medical leadership to identify priorities aligned with organizational goals, builds effective improvement teams, supports engagement, and works to prevent avoidable harm. The specialist develops expertise in quality improvement, change management, high reliability, influence, and project management, and is expected to master organizational leadership competencies. The specialist develops, implements, evaluates, and sustains a microsystem safety and quality program; communicates goals and measures; coaches staff and improvement teams; and uses data and project-planning methods to guide initiatives. The role coordinates focused improvement projects, supports practice changes and their sustainment, investigates near-miss and harmful events, conducts ACAs when needed, and works with multidisciplinary teams during investigations. It also supports microsystem safety and quality structures through meeting facilitation and documentation, trend identification, training needs identification, and annual reporting.

Requirements

Bachelor’s degree in a healthcare field.
At least two years of clinical knowledge, skills, and experience in the area or portfolio of interest in a complex healthcare setting.
At least two years of clinical work experience in a complex healthcare setting.
Proficiency with Microsoft Excel, Word, and PowerPoint.
Ability to work independently and take initiative.
Strong interpersonal, verbal, and written communication skills.
Teaching and presentation skills.
Ability to exemplify foundational CHOP ICARE values and Safety Behaviors for Error Prevention.
Ability to function in a project manager role.
Ability to hold others accountable in partnership with management.
Within 30 months, obtain either Certified Professional in Healthcare Quality (CPHQ) or Lean Six Sigma Green Belt (LSSGB).
Upon hire, hold one of the listed credentials: Certified Respiratory Therapist (CRT), Emergency Medical Technician (EMT), Pennsylvania Licensed Pharmacist, Pennsylvania Registered Nurse, Registered Dietitian (RD), Certified Pediatric Nurse Practitioner–Acute Care (CPNP-AC), Certified Physician Assistant (PA-C), or Pennsylvania Certified Registered Nurse Practitioner (CRNP).
Obtain Basic Life Support (BLS) certification within six months through an organization requiring hands-on instructor-led psychomotor skills verification.

Nice To Haves

At least two years of pediatric experience.
At least one year of knowledge of patient safety and quality improvement concepts and methods, including data collection and analysis.
Knowledge of patient safety and quality improvement concepts and methods, including data collection and analysis.

Responsibilities

Develop, implement, evaluate, and sustain an effective microsystem-based safety and quality program.
Collaborate with the nurse manager and medical director to develop and communicate relevant safety and quality goals and metrics.
Work with leaders to prioritize and resource improvement work and coach teams to align initiatives with organizational mission, vision, values, and goals.
Foster a fair and just culture of patient and employee safety and coach staff on safety behaviors for error prevention.
Apply high reliability principles and integrate improvement initiatives with patient and family experience goals.
Orient, develop, and mentor lead nurses on working teams linked to the safety program.
Partner with the nurse manager or clinical supervisor when initiative team members have difficulty meeting responsibilities.
Apply the CHOP Improvement framework, use data-based decision-making, and apply project-planning techniques to improvement work.
Communicate safety and quality initiatives and outcomes in a timely manner, including displaying data for microsystem staff.
Coordinate action- and outcome-oriented improvement initiatives, establish project timelines, keep work on track, and scope work into achievable projects or sub-projects.
Identify or obtain resources for appropriate improvement measures, metrics, and data support.
Coach and consult with staff across disciplines to support behavioral and practice changes, partnering with shared governance and nursing and physician leadership.
Plan for practice changes to occur and be sustained; reevaluate and adapt plans when expected outcomes are not achieved.
Serve as a resource to improvement teams on improvement methodologies and tools, incorporate sustainment planning at project initiation, and use force field analysis before project launch.
Investigate microsystem good catches (near misses) and harmful events; conduct ACAs when needed and partner with multidisciplinary teams during investigations.
Enter, retrieve, and trend patient-care event data and ensure timely, accurate bedside reviews for Healthcare Acquired Condition events using the standard format.
Focus on systems issues during event investigations.
Develop agendas for microsystem forums, such as quality improvement meetings and Unit Leadership partner meetings; facilitate meetings and document notes.
Identify microsystem safety and quality trends and training needs, and compile an annual report of microsystem initiatives and achievements.