Registered Nurse – Hospice Triage Manager

Hospice Home Care • Little Rock, AR

1d

About The Position

Oversee all activities of the triage team supporting multiple operations across the company. Manage registered nurses who assess and prioritize patient needs by phone or electronic communication. Ensure timely and appropriate medical advice and recommendations are provided, and coordinate with other healthcare professionals to support seamless patient care. Develop and implement triage protocols, monitor performance metrics, and provide training and support to the triage team.

Hospice Home Care, an affiliate of Adoration Health, provides hospice care to local patients and their families. Its services focus on managing patients’ pain and other symptoms while providing emotional and spiritual support to families. The organization offers routine home care, respite, general inpatient care, and continuous care.

Requirements

• Graduate of an accredited nursing school and licensed to practice in the state of operation.
• Hospice triage experience required.
• Nursing Compact RN license required.
• Commitment to clinical and documentation excellence.
• Must be a licensed driver with an automobile insured in accordance with state and/or organizational requirements and in good working order.
• Knowledge of the hospice philosophy of care.
• Excellent communication skills.
• Ability to multitask.

Nice To Haves

• Supervisory experience preferred.

Responsibilities

• Maintain frequent communication with local clinical leaders.
• Coordinate staff schedules to ensure triage needs are covered after hours and on weekends.
• Review and approve payroll and time-off requests.
• Communicate and coordinate services with the answering service.
• Provide leadership and support to Triage Team members, including training and annual staff reviews.
• Lead performance-improvement projects for the team and individuals as needed.
• Provide ongoing education opportunities and projects.
• Work with leadership to grow and expand the triage program to meet the company’s growth needs.
• Ensure compliance with all state and federal legal and regulatory requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed