Registered Nurse, Health Center Group Manager - Toledo, OH
About The Position
Premise Health is hiring a full-time Registered Nurse, Health Center Group Manager for the Toledo, Ohio area. The role provides site-level leadership and manages day-to-day operations across multiple health centers and service lines, coordinating technical and administrative staff in partnership with an Associate Vice President (AVP) and/or Directors of Client Operations (DCOs). The position requires working onsite 1–2 days per week, with the opportunity to work from home on other days, and quarterly travel to health centers outside the area. Primary care experience is a plus. The Group Manager oversees health center operations, staffing processes, quality programs, budgets, workflow, and site-level priorities. The role supports hiring, onboarding, staff development, and performance management; monitors patient utilization, flow, referrals, and satisfaction; and ensures regulatory, procedural, licensing, and infection-control requirements are followed. The manager may serve as a client contact, provide reports, and may provide patient care when qualified and circumstances require.
Requirements
- Bachelor’s degree or equivalent work experience.
- Current RN license in the practicing state.
- Current hands-on AHA or ARC Basic Life Support certification for health care providers.
- At least 3 years of experience in the medical field.
- 2–3 years of management experience.
- Prior management experience managing a large group.
- Experience accessing CDC, WHO, APIC, or other industry standards for infection prevention practices.
Nice To Haves
- Primary care experience.
- Occupational Health certification (COHN/COHN-S), which may be required for some sites.
Responsibilities
- Oversee one or multiple health centers and lines of service across contracts.
- Manage staff processes, including health center managers and technical team leads, and indirectly manage daily operational processes for Medical Directors and clinical providers.
- Assist in creating site-specific goals and measurements, including managing metrics tied to Performance Guarantees.
- Communicate across sites and with stakeholders to support consistent messaging and priorities.
- Compile input for performance appraisals of indirect reports and provide input on hiring, staff development, and performance management.
- Interview, train, orient, and onboard new hires as applicable.
- Manage daily operations, workflow, work schedules, and timecard monitoring.
- Identify process improvements and workflow efficiencies, conduct root cause analysis, and develop action plans and recommendations for AVP and DCO review.
- Recommend staffing models based on scheduling and volume analysis.
- Ensure compliance with regulatory, procedural, and licensing requirements.
- Oversee site-level quality programs and support and oversee AAAHC standards across sites.
- Oversee Member Engagement Site Action plans and outcome reporting.
- Develop action plans for patient utilization and penetration; monitor patient flow, scheduling, referrals, and satisfaction.
- Complete reports and assist Clinical Quality and Operations departments with investigations and issue or complaint resolution.
- Coach staff and provide regular feedback.
- Manage the internal budget, review expenses, purchase supplies, and inventory equipment, medication, and lab tests.
- Serve as a client contact when needed and provide reports and summaries of health center activities.
- Communicate corporate messages and ensure implementation of policies and procedures.
- Assist in identifying and using per diem staff to maintain appropriate staffing levels.
- Collaborate with health center managers and the site Medical Director on internal medical staff issues.
- Communicate regularly with staff, conduct meetings, and provide updates and information.
- Act as the health center infection control lead and collaborate with the corporate Director of Quality and Infection Control Officer.
- Provide patient care when qualified and circumstances require.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
