Registered Nurse Chief Health Information Officer

Veterans Health Administration • Manchester, NH

20h • Onsite

About The Position

The Registered Nurse Chief Health Information Officer works in the Nursing Service at the Manchester, New Hampshire VA Clinic. This is a full-time position at 40 hours per week, with a Monday–Friday schedule of either 7:30 a.m.–4:00 p.m. or 8:00 a.m.–4:30 p.m. Flexible scheduling is not authorized, and telework and virtual work are not available.

The position supports and optimizes clinical applications and health information technology (HIT) to improve patient safety, care delivery, and provider experience. It provides staff education and hands-on support for clinical applications and new technologies, collaborates with clinical and technical partners, analyzes workflows, supports system development and change management, and produces data reports and metrics for clinical and operational decision-making. The role also helps assess and safely adopt emerging tools, including AI applications, and contributes to informatics governance, workforce readiness, quality improvement, and organizational change.

The role requires a current, full, active, unrestricted nursing registration in a U.S. state or territory, along with the specified nursing education and experience for Nurse IV. Candidates must meet applicable federal employment conditions, including U.S. citizenship requirements, background investigation, pre-employment physical evaluation, and seasonal influenza vaccination requirements. A financial disclosure report is required within 30 days of onboarding and annually thereafter.

Requirements

• Graduate of an approved school of professional nursing accredited by ACEN or CCNE, or meet the stated provisions for qualifying bridge-program or foreign-educated nursing applicants.
• Current, full, active, and unrestricted registration as a graduate professional nurse in a U.S. state, territory, commonwealth, or the District of Columbia; the stated Graduate Nurse Technician exception may apply to otherwise eligible candidates pursuing licensure.
• Proficiency in basic written and spoken English.
• For Nurse IV: qualifying master's degree in nursing or a related field with a BSN and four years of professional nursing experience, including one year of specialized experience equivalent to Nurse III; or qualifying doctoral degree in nursing or a related field with a BSN and three years of professional nursing experience, including one year of specialized experience equivalent to Nurse III. Applicants must also meet the Nurse IV dimensions.
• Demonstrated Nurse IV-level leadership, business acumen, workforce and team development, communication and relationship management, professional and social responsibility, and ability to advance evidence-based practice and measurable outcomes.
• U.S. citizenship, except that non-citizens may be appointed when recruiting qualified citizens is not possible under VA policy.
• Selected applicants in testing-designated positions must undergo urinalysis for illegal drug use; refusal results in denial of employment.
• Selective Service registration is required for males born after December 31, 1959.
• Subject to background/security investigation, online onboarding, and acceptable identification requirements.
• Must pass a pre-employment physical evaluation/examination and may be subject to credentialing and a probationary period.
• Participation in the seasonal influenza vaccination program is required for VA health care personnel.
• Must complete application requirements specified in the announcement.

Nice To Haves

• Master of Science in Nursing Informatics.
• Experience with Oracle Electronic Health Record systems or EHR implementation initiatives.
• Competencies in health informatics, EHR modernization, workflow optimization, clinical process improvement, analytics and data literacy, quality metrics, performance improvement methodologies, and enterprise system support.
• Informatics certification, or willingness to obtain certification within one year of hire.

Responsibilities

• Support and optimize clinical applications, including BCMA, CPRS, EDIS, BMS, ARK, BioPoint, PI, iMed Consent, TeleSitter, Vocera, and Alaris Pump.
• Continuously evaluate, test, maintain, and improve clinical information systems to enhance patient safety, care delivery, and provider experience.
• Educate new and existing staff on CPRS, BCMA, and other clinical applications, and provide at-the-elbow support during technology adoption.
• Contribute to informatics education, training, competency development, and communication strategies that promote clinical adoption and effective technology use.
• Collaborate with Nursing, HTM, OI&T, HIMS, Quality, Patient Safety, and leadership to communicate HIT changes and resolve system issues.
• Partner with interdisciplinary stakeholders to design, implement, and evaluate clinical information system configurations, coordinating with quality assurance, biomedical, and information technology functions as appropriate.
• Conduct workflow analysis and contribute to system development life cycle activities for EHR and related HIT systems.
• Design and retrieve data reports using SQL and Fileman/VistA to support leadership and clinical decision-making.
• Apply informatics functions including application support, HIT optimization, requirements management, and change management, while considering content management, enterprise data management, partnerships, and business processes.
• Evaluate new HIT tools, including AI applications; guide end-users in safe and effective use; assess impacts on clinical users and patients; and support responsible adoption, implementation, monitoring, and optimization.
• Initiate or support interdisciplinary teams to improve clinical practice through evidence-based informatics approaches.
• Coordinate technology issue resolution through ServiceNow and IT ticketing workflows, including assessment, escalation, follow-up, and communication with technical and clinical partners.
• Participate in informatics committees, learning opportunities, and workforce readiness efforts; contribute to governance, strategic planning, staff readiness, professional development, and organizational change initiatives.
• Support policies, guidelines, and ethical and secure use of health information.
• Translate research and evidence into practice, support high-reliability and systems-based approaches to safety, and identify measurable opportunities to improve Veteran care.
• Identify opportunities to standardize and improve clinical workflows; participate in requirements gathering, system implementation, evaluation, and change-management activities.
• Develop and interpret metrics, visualizations, and reports for quality improvement, patient safety, resource planning, and clinical and operational decisions.
• Meet applicable federal employment, credentialing, physical examination, and vaccination requirements, and file required financial disclosure reports.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
• Traditional federal pension with five-year vesting.
• Federal 401(k) with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior