This position leads the delivery of quality patient care and adherence to policies, procedures, and case management protocols. The role involves monitoring, guiding, and evaluating nursing staff performance, coordinating activities, prioritizing workflow, and promoting decision-making and problem-solving. The Case Manager Lead serves as the first point of escalation for complex patient cases and provides onboarding and preceptor support to new associates. This role also contributes to hiring, training, development, and evaluation of staff, offering day-to-day operational support to management.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree