Illinois Licensed Registered Nurse Care Coach - Remote

CircleLink Health

14d•Remote

About The Position

CircleLink Health is seeking an Illinois-licensed registered nurse to work remotely as a Care Coach for patients enrolled in Medicare’s Chronic Care Management Program. In this part-time role, the Care Coach follows and calls an assigned group of patients each month, providing education, coordinating care, closing preventive care gaps, and coaching patients on self-management strategies intended to help keep them out of the hospital. The position is structured, performance-driven, and requires accurate, timely documentation, disciplined task management, and ownership of case outcomes. Performance is regularly reviewed for quality, compliance, and effectiveness. The role requires approximately 20 to 25 hours per week depending on caseload, including at least 20 hours of daytime availability between 9 a.m. and 6 p.m. Eastern, Monday through Sunday. Care Coaches set their own schedules using the company’s software. This is a 1099 contract position with no end date. The contractor supplies their own equipment and is responsible for their own taxes and insurance. A strong internet-connected computer is required; equipment is not provided. Compensation is $15 per initial clinical encounter per patient per month, subject to a successful clinical call and at least 20 minutes of chart-timer time. Paid online training and orientation are provided, with a $250 orientation bonus available upon successfully completing at least one patient call.

Requirements

Current, unrestricted Illinois RN license.
At least 3 years of experience as a Registered Nurse.
Proficiency with electronic health records and web-based applications.
Fluency in English.
Strong internet-connected computer; equipment is not provided by the company.
Availability for at least 20 hours per week between 9 a.m. and 6 p.m. Eastern, Monday through Sunday.
Excellent documentation, organizational, and time-management skills.
Strong communication and telephonic skills.
Strong critical-thinking and problem-solving skills.
Ability to work independently with little supervision and meet performance metrics.
Comfort with technology and willingness to learn and use new software.
Passion for nursing and improving patient outcomes.
For the 1099 contract arrangement, responsibility for providing equipment and covering personal taxes and insurance.

Nice To Haves

Case Management or Chronic Disease Management experience is highly preferred.
Certified Diabetes Educator certification is desired but not required.
Experience with Motivational Interviewing or other behavior-change communication techniques is a plus.

Responsibilities

Use specialized care-management software to call a full caseload of Medicare patients with two or more chronic conditions each month.
Build and maintain rapport with patients, coach them toward improved health using SMART goals, and provide education on self-management strategies.
Implement and improve each patient’s Plan of Care by updating medications, appointments due, biometrics, symptoms, and interventions.
Connect patients with community resources, including transportation, personal care, prescription or DME assistance, and social services.
Conduct Transitional Care Management activities for high-risk patients discharged from hospitals or emergency rooms to reduce unnecessary readmissions.
Close care gaps by encouraging preventive care, including annual wellness visits, vaccines, cancer screenings, and follow-up or specialist appointments.
Maintain complete, timely, and accurate documentation and complete case tasks on schedule.
Work independently, manage priorities, and meet performance metrics.