Registered Nurse Ambulatory Triage (RN) - CPN Primary/Specialty Care - Nights

Community Health Network•Indianapolis, IN

1d•Hybrid

About The Position

The Ambulatory Triage RN is responsible for assessing patient's condition/symptoms, giving appropriate clinical direction, education, and recommendation(s) for disposition. Responds to incoming calls in a timely, professional manner and triages (as appropriate) to address and/or support the needs of the caller. Coordinates and collaborates with providers, medical directors, social workers, pharmacists, and other healthcare professionals to evaluate and address patient needs. Assesses needs using standard evidenced based protocols for triage, offers clinical recommendations, as well as, referrals to health care providers, services and community resources using telephone and information system technologies. Utilizes standardized protocols for medication management, prescription refills, and prior authorizations. Schedules appointments. Provides coordination of care to patient/family/facility as determined by plan of care across the continuum of care (POC). Other duties and responsibilities as assigned. The RN will primarily work remotely from home, however training will be held onsite and continuing education will be held onsite as needed. The RN will support primary care and some specialty care areas. Must reside in the Indianapolis area or surrounding counties

Requirements

Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience.
Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC).
Three years or more of nursing experience required.
Must reside in the Indianapolis area or surrounding counties

Nice To Haves

One to two years of ambulatory and/or triage experience preferred.
Endocrinology, cardiology or surgery experience preferred.
Adult ICU/ED experience preferred.
EPIC experience a plus.
Bachelor of Science in Nursing preferred.

Responsibilities

Assessing patient's condition/symptoms
Giving appropriate clinical direction, education, and recommendation(s) for disposition
Responding to incoming calls in a timely, professional manner and triaging to address and/or support the needs of the caller
Coordinating and collaborating with providers, medical directors, social workers, pharmacists, and other healthcare professionals to evaluate and address patient needs
Assessing needs using standard evidenced based protocols for triage
Offering clinical recommendations, as well as, referrals to health care providers, services and community resources using telephone and information system technologies
Utilizing standardized protocols for medication management, prescription refills, and prior authorizations
Scheduling appointments
Providing coordination of care to patient/family/facility as determined by plan of care across the continuum of care (POC)
Other duties and responsibilities as assigned