RN Triage - Primary Care

Nevada System of Higher Education•Elmhurst, IL

3d•$34 - $53•Onsite

About The Position

The RN Telephone Triage Nurse is a Registered Nurse and responsible for patient care needs through the use of inbound and outbound telephone practice. Continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education and advanced problem-solving abilities.

Requirements

Current Illinois RN licensure
CPR BLS - AHA
Operational knowledge of physician practice.
Exceptional interpersonal and communication skills (verbal and written).
Possesses professional telephone etiquette skills.
Must be a team player.
Must be a self-starter, able to handle frequent periods of high stress and difficult patient situations.
Must possess excellent time management skills.
Must possess basic keyboard, computer and internet skills.
Ability to talk on the phone and type simultaneously.

Responsibilities

Patient care needs through the use of inbound and outbound telephone practice.
Assessing caller needs through active listening, clinical assessment, education and advanced problem-solving abilities.
Demonstrating positive customer relationship skills.