Registered Client Service Associate

H Cap ConnectParsippany, NJ
Onsite

About The Position

We're partnering with a growing wealth management firm seeking an experienced Registered Client Service Associate (CSA) to play a critical role in advisor transitions and delivering an exceptional client experience. Unlike a traditional CSA position, this role serves as part of a specialized transition team. You'll become fully trained in the firm's technology, workflows, and multi-custodial environment so you're ready to support advisors as they join the firm. Your expertise will help ensure a seamless experience for clients while newly transitioned advisors build their permanent support team. If you enjoy learning, adapting to new situations, and making an immediate impact, this is a unique opportunity to become an invaluable resource within a highly respected wealth management organization.

Requirements

  • Previous experience as a Client Service Associate within a Registered Investment Advisor (RIA), independent broker-dealer, or wealth management firm
  • Strong understanding of account servicing, client onboarding, and financial operations
  • Exceptional organizational skills and attention to detail
  • Outstanding communication and client service abilities
  • Ability to thrive in a fast-paced environment where priorities shift
  • A proactive mindset with a desire to solve problems and support others
  • FINRA registrations are required

Nice To Haves

  • Experience working with multiple custodial platforms is preferred

Responsibilities

  • Support advisors during client transition and onboarding periods
  • Build relationships with clients while providing a white-glove service experience
  • Process account openings, transfers, money movements, maintenance requests, and client paperwork
  • Coordinate with multiple custodians to facilitate account transitions
  • Maintain accurate client records and documentation
  • Prepare advisors for client meetings and follow up on action items
  • Serve as a knowledgeable resource on firm systems, technology, and operational processes
  • Partner with advisors and leadership to ensure a smooth transition for every new practice
  • Assist with special projects and operational initiatives as needed
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