Registered Client Relationship Analyst

Morgan Stanley • Omaha, NE

1d

About The Position

Registered Client Relationship Analysts provide exceptional service to clients and support Financial Advisors (FAs), Private Wealth Advisors (PWAs), and their teams on a daily basis. Through regular client interactions, they build trusted relationships and help address clients’ everyday needs with a client-first mindset. The role includes client service, clerical support for account and transaction processes, assistance with advisor business plans and marketing, and administrative and in-office support.

The position also involves keeping current with firm policies, procedures, and platforms; participating in firm initiatives, training, and special projects; and completing other duties directed by local management. Applicants must be legally authorized to work in the United States and must not require employment visa sponsorship now or in the future.

Morgan Stanley describes a collaborative and inclusive work environment, opportunities to move across the business, and comprehensive employee benefits and perks.

Requirements

• High school diploma or equivalent.
• Active Series 7 (GS) and Series 66 (AG/RA), or Series 63 (AG) and Series 65 (RA).
• Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
• Detail-oriented with superior organizational skills and the ability to prioritize.
• Advanced Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint.
• Exceptional writing, interpersonal, and client service skills.
• Strong time-management skills.
• Ability to collaborate with others as a team player.
• Ability to work in a fast-paced, evolving environment.
• Adaptability and ability to multitask.
• Goal-oriented, self-motivated, and results-driven.
• Legally authorized to work in the United States without requiring employment visa sponsorship now or in the future.

Nice To Haves

• College degree.
• Two or more years of industry experience.

Responsibilities

• Support Financial Advisors, Private Wealth Advisors, and their teams in cultivating and enhancing new and existing client relationships.
• Execute money movement transactions at the request of clients or the advisor team.
• Answer general non-investment-related questions about client accounts, including relaying stock positions and account balances.
• Enter profile information and pre-fill account documentation in a clerical capacity at the direction of clients or the advisor team.
• Educate clients about or enroll them in digital tools such as MSOnline, eSign, and eAuthorization.
• Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity.
• Provide existing clients with details about their account information, such as investment objectives and risk tolerance.
• Accept or enter unsolicited orders and enter solicited orders in a clerical capacity at the direction of the advisor team.
• Assist Financial Advisors and their teams in delivering their business plan and client service model.
• Support the advisor or team marketing strategy, including website maintenance.
• Assist with clerical research on investment portfolio holdings and performance reporting, and prepare client meeting materials using firm-approved systems.
• Assist with data entry for client needs such as new account opening and financial planning at the direction of advisors or their teams.
• Remain current on firm policies, procedures, and new platforms.
• Participate in firm initiatives, training or education programs, special projects, and other duties directed by local management.
• Answer inbound calls and make outbound calls with service-request updates, including scheduling follow-up calls with advisors or teams as needed.
• Manage calendars and coordinate meetings or events, including preparing materials, maintaining agendas, and sending calendar invitations with Zoom credentials.
• Maintain travel itineraries, prepare expense reports, and manage the reimbursement process.
• Assist with general in-office support functions such as copying, filing, and scanning documentation.

Benefits

• Comprehensive employee benefits and perks.
• Support for employees and their families throughout their work-life journey.
• Opportunity to move about the business.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED