Registered Client Relationship Analyst

Morgan Stanley•Cincinnati, OH

17h

About The Position

Registered Client Relationship Analysts provide exceptional service to clients and support Financial Advisors, Private Wealth Advisors, and their teams. Through regular client interactions, they build trusted relationships and assist with everyday client needs while maintaining a client-first mindset. The role combines client account support, clerical assistance with advisor-directed activities, and administrative support. The position reports to a Business Service Officer. Applicants must be legally authorized to work in the United States and must not require employment visa sponsorship now or in the future. Morgan Stanley describes its workplace as collaborative and supportive, with opportunities to move across the business and comprehensive employee benefits and perks. The company states its commitment to equal opportunity, diversity, and inclusion.

Requirements

High school diploma or equivalent.
Active Series 7 (GS) and Series 66 (AG/RA), or Series 63 (AG) and Series 65 (RA).
Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
Strong organizational skills, attention to detail, and ability to prioritize.
Advanced Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint.
Exceptional writing, interpersonal, and client service skills.
Strong time management skills.
Ability to collaborate with others as a team player.
Ability to work in a fast-paced, evolving environment; adapt and multitask.
Goal-oriented, self-motivated, and results-driven.
Must be legally authorized to work in the United States and must not require employment visa sponsorship now or in the future.

Nice To Haves

College degree preferred.
Two or more years of industry experience preferred.

Responsibilities

Support Financial Advisors, Private Wealth Advisors, and teams in cultivating and enhancing client relationships.
Execute money movement transactions at the request of clients or the advisor/team.
Answer general, non-investment-related questions about client accounts, including relaying stock positions and account balances.
Enter profile information or pre-fill account documentation in a clerical capacity at the direction of clients or the advisor/team.
Educate clients about or enroll them in digital tools, including MS Online, eSign, and eAuthorization.
Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of clients or the advisor/team.
Provide existing clients with account information such as investment objectives and risk tolerance.
Accept or enter unsolicited orders and enter solicited orders in a clerical capacity at the direction of the advisor/team.
Assist advisors and teams in delivering their business plans and client service models.
Support advisor and team marketing strategies, such as website maintenance.
Assist with clerical research on investment portfolio holdings and performance reporting, and prepare client meeting materials using firm-approved systems.
Assist with data entry for client needs such as new account opening and financial planning at the direction of advisors and teams.
Remain current on policies, procedures, and new platforms; participate in firm initiatives, training, education programs, special projects, and other duties directed by local management.
Answer inbound calls and make outbound calls to provide service-request updates, including scheduling follow-up calls as needed.
Manage calendars and coordinate meetings or events, including preparing materials, maintaining agendas, and sending calendar invitations with Zoom credentials.
Maintain travel itineraries, prepare expense reports, and manage reimbursements.
Provide general in-office support, including copying, filing, and scanning documentation.
Prepare and submit expense reports for processing at the direction of the advisor.