Regional Workforce Development Manager

Vantage Aging•Boardman Township, OH

4d•Hybrid

About The Position

VANTAGE Aging is a nonprofit organization dedicated to empowering older adults through comprehensive programs. The Senior Community Service Employment Program (SCSEP) is a key initiative, providing job training and employment paths for individuals aged 55+. This role involves operating SCSEP across numerous counties in Indiana and Ohio, requiring regular travel within specific counties. The Regional Workforce Development Manager will oversee career coaching, job readiness, program recruitment, outreach, and daily office operations. This includes developing and updating Individual Employment Plans (IEPs), conducting job development, managing participant recruitment, securing host sites, and supervising staff. The role demands strong leadership, administrative skills, and proficiency in various computer applications.

Requirements

Minimum of a bachelor’s degree in business, education, social sciences, or a related field required; equivalent work experience will be considered.
Minimum of 3 years of relevant client- or public-facing professional experience required.
At least one (1) year of supervisory or team leadership experience strongly preferred.
Minimum of 3 years of experience utilizing the Microsoft Office Suite in a professional setting.
Knowledge of key social service and employment resources within the assigned territory is preferred.

Responsibilities

Oversee and provide career counseling to participants, assessing skills, barriers, interests, and goals to determine viable paths to unsubsidized employment.
Develop, review, and update an Individual Employment Plan (IEP) with participants twice yearly, outlining necessary training, service activities, and placement milestones.
Conduct proactive job development and business outreach to secure unsubsidized job openings aligning with participant IEPs, focusing on placement outcomes and program performance measures.
Ensure thorough and accurate documentation of counseling sessions, IEP updates, training progress, and job placement efforts in the CRM system for program compliance and performance tracking.
Develop and execute outreach plans to identify and recruit diverse participant sources, ensuring enrollment goals are consistently met.
Source, evaluate, and enroll eligible low-income individuals aged 55+ into the program.
Conduct proactive host agency development, recruiting and securing non-profit host sites, and ensuring comprehensive participant orientation, including required safety reviews.
Lead community promotion and marketing of SCSEP through presentations, written materials, and media engagement.
Communicate program information verbally and in writing to varied and culturally diverse audiences.
Lead daily office operations and manage all administrative functions by delegating appropriate responsibilities to staff participants.
Select, train, and directly supervise staff participants, fostering a high-performing positive office environment.
Maintain proficiency in key computer applications (CRM, Paylocity, Office 365) and train staff participants on necessary office technology and data systems.
Exercise sound independent judgment to identify, document, and resolve complex or non-standard operational issues.
Prepare accurate and timely administrative and program reports.