Regional WMS Manager

Veritiv Corporation•Mechanicsburg, PA

About The Position

The Regional Warehouse Management Systems (WMS) Manager plans, directs, and coordinates activities involving information systems, systems analysis, and computer programming. The role manages WMS configuration and facility setup while supporting the long-term evolution of the distribution network. It supports WMS business processes and standard operating procedures, provides subject matter expertise, leads configuration initiatives across the national distribution network, and supports WMS implementations and upgrades. The manager also oversees end-user training content and tools, resolves site and corporate system or operational issues, and identifies continuous improvement opportunities. Overnight travel is estimated to approach 60% of the time. Veritiv is a full-service provider of packaging solutions and also offers JanSan, hygiene, print, and publishing products and services to customers across a range of industries.

Requirements

5–10 years of related job experience.
Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
Ability to work quickly and efficiently.
Thorough understanding of distribution management, including customer service, sales, purchasing, warehousing, credit, information systems, and logistics; preferably gained in a large, national, or decentralized organization.
Excellent verbal, written, interpersonal, and diplomacy skills.
Experience designing data models and visuals using Power BI and Tableau.
Experience providing leadership to others regarding work-related systems, processes, and challenges.
Experience in strategic management and leadership across company functions, directing substantial resources over long time frames.
Experience interpreting strategy and policy to set and deliver objectives.
Knowledge of major ERP software applications such as SAP, Oracle, or PeopleSoft.
Strong customer service skills, including being friendly, courteous, and helpful.
Strong planning and organization skills.

Nice To Haves

Distribution facility start-up experience.
High aptitude in facility layout and design.
Bachelor’s degree preferred.
Experience with Salesforce.com or another CRM.
Experience working with ERP systems, contract management, CRM systems, and project management tools.

Responsibilities

Support overall Warehouse Management Systems (WMS) business processes and Standard Operating Processes.
Serve as a subject matter expert on WMS applications to support the long-term operational vision.
Lead configuration initiatives in support of the national distribution network.
Track project status and issues, escalating roadblocks as necessary.
Work with local site management and corporate resources to resolve conflicts and communicate solutions.
Participate in site-specific requirement meetings to develop solutions for complex operational and system problems.
Identify local site requirements, work with corporate teams to address them, and document solutions.
Identify and escalate continuous improvement opportunities.
Provide user support during WMS project implementations and upgrades.
Manage WMS end-user training content and tool development activities.
Perform other duties as assigned.

Benefits

Healthcare benefits, including medical, dental, vision, and a health savings account.
Life, AD&D, and disability insurance.
401(k).
Paid time off.
Tuition reimbursement.
Employee assistance program.
Other fringe benefits.
Employee-led Employee Resource Groups and the Veritiv Cultural Alliance.
Recognition platform.
Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.