Regional Vice President

Havenpark Communities•Dallas, TX

4d•Hybrid

About The Position

The Regional Vice President reports to the Senior Vice President of Operations and is responsible for leading a region of communities. This role involves managing Community Managers across the region, partnering with on-site sales teams, and being the primary point of accountability for all regional activities. The position requires close collaboration with various home office teams, including Revenue, Collections, Marketing, Home Readiness, Capital Projects, Resident Experience, and People Operations, to ensure the implementation of company standards and tools. The Regional Vice President is expected to identify and escalate systemic gaps or challenges beyond their region to the home office with recommendations for resolution.

Requirements

A minimum of 5 years in a supervisory role.
At least 2 years as a Regional or District Manager or an equivalent multi-site leader.
Proven experience in property management.
Financial acumen: a track record of driving revenue growth, controlling expenses, and managing P&Ls and budgets across multiple locations.
Comfort leading through data and holding teams accountable to clear, consistent standards.
Exceptional written and verbal communication skills.
Ability to inspire teams and collaborate with stakeholders at every level.
A results-oriented mindset.
Resilience and adaptability to turn challenges into opportunities.
Being a self-starter with a problem-solving and continuous improvement mindset.
Modeling a standard of excellence in day-to-day work and interactions.
A genuine passion for coaching, motivating, and developing others.
Willingness to travel regularly across the assigned region.
A valid driver's license with a clean driving record.

Nice To Haves

Background in manufactured housing communities or multifamily assets is highly valued.

Responsibilities

Translate Havenpark's strategy into regional plans and drive performance to meet and exceed ambitious goals.
Own the financial health of the portfolio through community Profit and Loss (P&L) statements, annual budgets, and capital projects, maintaining positive Net Operating Income (NOI) across the region.
Drive home sales performance across the region, working through Community Managers and partnering with on-site sales teams.
Keep delinquency low and collections disciplined across every community.
Ensure every community consistently meets "Green and Clean" and curb appeal standards.
Deliver a five-star resident experience across the region.
Use Havenpark's reporting and dashboards to monitor community performance and identify areas needing attention.
Analyze trends across the region, identify risks early, and implement targeted strategies.
Inspire, coach, and develop Community Managers to reach their full potential.
Set clear expectations and hold the team accountable to Havenpark's operating standards.
Foster a culture of clear communication and high expectations through regular 1:1s, staff meetings, and hands-on guidance.
Address performance gaps directly, coaching to improvement and following a fair, consistent accountability process.
Build a high-performing team by evaluating talent honestly and making strategic staffing decisions.
Keep home readiness on track for new homes and rehabs, ensuring they are completed on schedule.
Ensure capital and rehabilitation projects are delivered to Havenpark standards, on time and on budget, and escalate blockers.
Champion the Havenpark operating model and integrate newly acquired communities through 100-day plans.
Serve as the link between home office and community teams, ensuring information and feedback flow.
Champion a customer-centric culture where residents and employees feel valued.
Proactively address resident needs, ensuring concerns are resolved with speed and empathy.
Promote employee engagement initiatives.
Lead by example, embodying and reinforcing Havenpark's core values.
Ensure compliance with all work processes, Fair Housing regulations, and company policies.