Regional Vice President of Operations (Senior Living)
About The Position
Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing. As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work® certifications from 2022–2026. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career. Discovery Management Group is seeking an experienced Regional Vice President of Operations to provide leadership, guidance, and operational oversight to a portfolio of senior living communities within an assigned region or division. As the Regional Vice President of Operations, you will be responsible for driving operational excellence, financial performance, regulatory compliance, and a resident- and team-centered culture across your portfolio. This is a field-based leadership role requiring frequent travel to assigned communities.
Requirements
- Bachelor’s degree in Business, Healthcare Administration, Hospitality, or a related field preferred
- Minimum ten (10) years of senior living leadership experience, including operations and sales
- Proven experience managing multiple communities or a regional portfolio
- Strong financial acumen with experience overseeing budgets, NOI, and revenue growth
- Demonstrated success driving occupancy, operational performance, and resident satisfaction
- Exceptional leadership, coaching, and communication skills
- Ability to influence, mentor, and develop executive-level leaders
- Proficiency with Microsoft Office and reporting tools
- Ability to travel frequently throughout the assigned region
Responsibilities
- Provide direct leadership, coaching, and oversight to Executive Directors across assigned communities
- Hold Executive Directors accountable for operational, financial, and performance outcomes
- Drive achievement of occupancy, revenue, and NOI goals across the portfolio
- Review monthly financial statements, identify variances, and implement corrective action plans
- Ensure compliance with all federal, state, and local regulations
- Partner with community leaders to implement performance improvement initiatives
- Maintain awareness of market trends, competitive landscape, and operational risks
- Promote a resident-focused culture that prioritizes service excellence and satisfaction
- Review resident satisfaction survey results and support action planning and execution
- Serve as the primary liaison with capital partners, providing updates and fostering strong relationships
- Collaborate with corporate and regional leadership on strategic initiatives and reporting
- Represent MANCO with professionalism and integrity in community, corporate, and external settings
- Perform other duties as assigned
Benefits
- competitive pay
- medical, dental, vision, life, and disability insurance
- paid time off and holidays
- a 401(k) with employer match
- paid training and career growth opportunities
- wellness-related benefits
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
