AHC Regional Vice President of Operations

AHC Hospitality•Grand Rapids, MI

5d•Hybrid

About The Position

AHC Hospitality represents a diverse array of hotels, restaurants, and resorts, focusing on providing exceptional guest experiences. The company invests in supporting employee growth and views associate success as its own success. This role is pivotal in managing and supporting AHC Hospitality’s General Managers to ensure the delivery of exceptional guest experiences, operational efficiency, strong ownership relations, and robust financial performance. The Regional Vice President of Operations (RVPO) will play a crucial role in promoting AHC's one-degree culture across all AHC properties and will be responsible for all aspects of operational performance. As a key regional team member, the RVPO will also collaborate with various departments, including marketing, finance, food & beverage, engineering, and human resources, to ensure the company's growth objectives and operational goals are met.

Requirements

Knowledge of AHC-specific properties and portfolio.
15+ years of industry experience.
A proven track record of leading teams to success.
Must have the ability to analyze and interpret budgets and overall hotel finances.
Must have excellent people skills.
Must have excellent communication skills.
Ability to implement new initiatives.
Ability to coach and develop a team.

Nice To Haves

Multi-brand e.g. Hilton, Marriott, etc. knowledge preferred.

Responsibilities

Provide strategic direction and leadership to AHC Hospitality’s General Managers.
Foster a culture of AHC excellence, collaboration, and accountability through adherence and leadership with our AHC Core Values, Values in Action, and Mission and Vision.
Develop and implement operational policies and procedures.
Support and adhere to all existing AHC Corporate Policies.
Ensures and maintains full compliance with all food and beverage policies, health and safety, labor and environmental regulations, and procedures.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision-making; demonstrates high honesty/integrity; leads by example.
Ensure the highest brand standards of guest service and satisfaction.
Provide all the necessary tools to AHC Hospitality General Managers to ensure a successful day-to-day operation for each hotel, as well as mentor, develop, and support them and their teams.
Monitor and improve operational efficiency and effectiveness where needed.
Prepare monthly commentary of property performance, financially and operationally.
Develop, and oversee monthly/annual budgets assuring that financial goals are being met for all AHC Hotels.
Analyze financial performance and implement cost-control measures.
Identify and aggressively pursue opportunities for revenue growth.
Full ownership and management of the financials including the ability to control costs, manage inventory, and achieve team/performance/revenue targets.
Work closely with Regional Accounting on preparing orderly ownership presentation – quarterly.
Prepare a timely budget based on contracted date in management agreement.
Implement training programs and ensure AHC Hospitality Managers achieve career development initiatives.
Collaborate with departmental regional leadership on executing short and long-term goals and develop strategies to achieve them.
Drive innovation for continuous improvement initiatives across all AHC Hotels.
Review and approve the implementation of new systems that will bring value and contribute to the success of AHC hotel operations.