Regional Vice President of Operations, Lifestyle Division

Schulte Companies•Louisville, KY

About The Position

Schulte Hospitality Group (SHG) is seeking a service-oriented Regional Vice President of Operations for its Lifestyle Division. This role has direct operational oversight and responsibility for the experience, operations, and results of a regional portfolio of lifestyle hotel locations. It supports SHG’s hospitality-focused mission and service culture while communicating and executing hotel brand strategies and company policies and values. The position leads regional corporate support staff and property general managers, guides budgeting, and oversees each asset’s revenue, sales, and operating performance. The Regional Vice President monitors financial and guest-performance indicators, ensures hotels meet brand standards and inspection requirements, and works with regional revenue and sales leaders to achieve performance goals. Extensive travel and flexible hours, including evenings, weekends, and holidays, are required.

Requirements

Minimum bachelor's degree in Hotel Administration, Business, or Marketing, or equivalent.
Minimum of 10 years in a progressive regional operations leadership role.
Extensive experience leading lifestyle hotel food and beverage operations, including outdoor dining concepts and elevated guest experiences.
Deep understanding of all aspects of hotel operations.
Detail-oriented, with strong self-organization and communication skills.
Strong analytical skills related to hotel revenue impacts.
Effective verbal and written communication skills.
Strong interpersonal skills.
Strong financial and business acumen.
Strong understanding of revenue management principles.
Ability to use reservation and revenue management systems to develop pricing and sales recommendations.
Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
Ability to travel extensively.
Flexible work hours, which may include evenings, weekends, and holidays.

Responsibilities

Provide direct operational oversight of the lifestyle division hotel portfolio in the region.
Communicate and execute hotel brand strategies.
Recruit and manage training for the regional corporate support team and property general managers.
Guide preparation of property and corporate department budgets.
Attract, motivate, develop, reward, and retain talent at assigned hotels.
Set goals, monitor work, and evaluate results to ensure departmental and organizational objectives are met.
Regularly evaluate overall operational results and report them to the Executive Vice President(s) of Operations and COO.
Promote company policies, procedures, philosophies, vision, and values.
Oversee revenue, sales, and operational performance for each regional asset.
Ensure follow-up on company deadlines and initiatives.
Monitor hotel sales, revenue, market share, GSS, GOP, and accounts receivable to ensure properties meet or exceed targets.
Ensure hotels meet brand guidelines for service, quality, training, and product, and pass annual or bi-annual inspections.
Conduct weekly calls to monitor hotel performance and address general concerns.
Monitor monthly accounts receivable performance for company compliance.
Conduct annual General Manager performance evaluations.
Conduct monthly P&L reviews with each General Manager and develop action plans to improve performance.
Review monthly performance reviews submitted by each property.
Participate in weekly revenue calls regarding focus assets or properties not meeting RPI goals.
Work jointly with the Regional Revenue Manager and Regional Director of Sales to align sales, marketing, and revenue strategies and achieve RPI goals.