Regional Vice President of Operations

Inception Family Career•Miami, FL

About The Position

The Regional Vice President of Operations owns the performance of the South Florida region, overseeing the P&L across multiple markets and driving revenue growth, operational efficiency, profitability, and an outstanding patient experience. The role works closely with senior executives, corporate teams, physicians, and clinic leaders as part of the leadership team. The RVP develops local market strategies, oversees clinic and lab performance, and uses lab data and patient feedback to improve patient experience and clinical outcomes. The role recruits, develops, and supports physicians and clinic leaders, leads governance meetings, ensures compliance with regulations and industry best practices, and partners with corporate functions to align operations and resolve issues.

Requirements

5+ years of leadership or management experience in a healthcare office setting; multi-site experience is strongly preferred.
Proven healthcare leadership experience with strong P&L responsibility.
Track record of growing clinic volume, quality, patient and employee experience, and revenue.
Success developing and executing business strategies that drive growth.
Ability to analyze financial reports and operational metrics to make data-driven decisions.
Working knowledge of healthcare regulations and compliance, including HIPAA, OSHA, and FDA.
Solid understanding of insurance benefits and patient financial responsibility, clinical policies, expense management, and revenue growth.
Collaborative leadership style and excellent communication, problem-solving, and interpersonal skills.
Passion for improving patient care and operational and employee excellence.
Ability to travel frequently across the region.

Nice To Haves

Bachelor’s degree in Healthcare Administration, Business Administration, or equivalent.
Experience with clinic operations, marketing, and strategic planning.

Responsibilities

Own the region’s P&L and develop and execute business plans to grow revenue, improve efficiency, and strengthen profitability across multiple markets.
Shape local market strategies that give clinics a competitive edge.
Improve patient experience and clinical outcomes using lab data and patient feedback.
Oversee clinic and lab performance, holding teams accountable for budgets, service decisions, and standardization initiatives.
Build relationships with physicians, staff, referring practices, community partners, and company leadership, while supporting regional marketing goals.
Recruit, develop, and support physicians and clinic leaders, foster a positive and collaborative culture, and ensure teams have needed training resources.
Lead physician and management governance meetings and maintain compliance with regulations and industry best practices.
Partner with Revenue Cycle, Clinical, Marketing, HR, Accounting, and IT to align operations.
Resolve issues involving physicians, patients, and clinic leadership.

Benefits

Medical, dental, and vision plans for full-time employees.
Complimentary basic life insurance.
Employee Assistance Program.
Long-term disability insurance.
Fertility benefits, adoption assistance, and surrogacy support.
Paid maternity, paternity, and partner leave.
18 days of annual PTO and 11 paid holidays, including one floating holiday.
401(k) plan with a company match and full vesting after 2 years.
Company-funded Lifestyle Spending Account.
Employer contributions to a Health Savings Account, if eligible.
Employee Referral Program.
Continuing education reimbursement and dedicated time off for professional development.
Additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance.