Regional Training Administrator

State of Illinois•Homewood, IL

4d•Onsite

About The Position

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented individual to serve as the Regional Training Administrator for a regional office. This position supervises and administers the activities of professional staff providing training to casework staff who provide services to applicants seeking public assistance or referrals. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois. The position requires excellent communication skills and the ability to deal with higher level and lower-level positions within the agency. The individual must be able to analyze information from reports and observation, develop training programs for staff and management. The individual must be able to maintain the integrity of confidential information. The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

Requirements

Requires knowledge, skill and mental development equivalent to completion of four (4) years college with coursework in a social or human services field.
Requires three (3) years progressively responsible administrative training experience in a health or human services organization.

Nice To Haves

Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, evaluating performance, recommending counseling and/or discipline following collective bargaining agreements, coordinating training schedules and approving time off.
Three (3) years of professional experience interpreting and implementing policies, procedures, and goals of public assistance services such as cash, food and medical assistance programs.
Three (3) years of professional experience in a public assistance eligibility system such as Integrated Eligibility Systems (IES).
Three (3) years of professional experience in current social welfare and economic problems of community and individual health, educational and recreational needs and community and state resources.
Three (3) years of professional experience utilizing social casework methods, training techniques, and policies and principles gained through human services related college education or employment.
Two (2) years of professional casework experience in a social service agency.

Responsibilities

Serves as the Regional Training Administrator.
Serves as full-line supervisor.
Develops and revises training programs, tools and desk aids to fulfill employee development needs and/or changes in policies and procedures.
Gathers data and information from regional staff and Local Office staff through meetings, questionnaires, and interviews to analyze operational and performance problems, and develops strategies for improvement.
Develops and maintains liaison relationships with other Regional Training Administrators, Bureau of Training Development, Policy advisors, Local Office Administrators and Regional staff to fulfill training needs.
Conducts staff meetings with local office management and staff.
Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.

Benefits

flexible jobs that provide the gold standard of benefits.
various avenues to advance their careers and realize their dreams.
top-tier benefits and great retirement packages.
A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)