Regional Supervisor

VOLUNTEERS OF AMERICA SOUTH CENTRAL LOUISIANA•Lake Charles, LA

6d•Onsite

About The Position

Responsible for the overall coordination of supportive services in Region V (Calcasieu, Cameron, Beauregard, Allen, and Jefferson Davis Parishes). Southwest Programs include Contingency Management, Family Services, Choices Program, DORS Programs, and Access Unit funded by Imperial Calcasieu Human Services Authority. In addition, the Regional Supervisor is responsible for planning, supervising, and implementing the most effective use of financial and human resources in meeting the programmatic and organizational goals of the Southwest Programs.

Requirements

Bachelor’s Degree in Human Service related field
At least 5 years of professional level experience providing mental health services

Nice To Haves

Management and administrative experience is desired and preferred

Responsibilities

Supervising program staff
Manage personnel matters for the program in compliance with organizational policies, licensing, and funding source requirements
Liaison for all funding sources and attends Annual ImCal Contract renewal
Monitor staff orientation and in-service training in compliance with funding source requirements
Develop and maintain an approved operational manual
Coordinate the development of program goals and objectives and participate in the development of organizational goals and objectives
Investigate all client and staff complaints
Work on special projects with administrative staff
Confer with the Regional Director regarding programs, policies, procedures and operational problems
Prepare and monitor all program expenses to ensure that programs operate within the approved budget(s)
Relay accurate information to direct service staff from supervisors’ meetings with the Regional Director
Represent the agency in meeting with Office of Behavioral Health, community mental health centers, committees, community agencies and other public groups
Provide ongoing monitoring of State and/or Federal requirements and contract terms
Foster an environment that promotes development and professional growth of employees
Carry out and document quality assurance activities and review use of program services
Analyze, summarize and review data and prepare reports, requests and proposal for Imperial Calcasieu Human Services Authority and Annual VOASCLA National Data collection
Participate in quarterly Safety Committee Meeting and complete Incident Report Summaries on the agency’s behalf