Regional Strategic Alliance Sales Manager

ARS-Rescue Rooter•Washington, DC

4d•$110,000 - $130,000

About The Position

American Residential Services (ARS), the nation's largest provider of residential heating, air conditioning, and plumbing services, is seeking a regional leader to drive the performance of its Retail Partner Program across assigned branches and markets. The role oversees retail partnerships, sales growth, operational performance, and program compliance across multiple locations. It serves as a key liaison between ARS leadership, branch operations, and retail partners to maximize program success and profitability. The manager leads regional program activities and sales performance, develops Branch Program Managers and field teams, and builds relationships with retail partner leadership and store personnel. The role also ensures adherence to partner agreements, program policies, operational standards, and applicable regulations; monitors program results; resolves program-related issues; and travels throughout the assigned region to support branches, partners, and initiatives.

Requirements

Five to seven years of management experience, including demonstrated success leading teams and driving business performance.
Multi-location retail management experience.
Ability to lead regional programs, manage performance metrics, and execute sales growth strategies.
Experience coaching and developing managers and holding them accountable for results.
Success building and maintaining relationships with external business partners and senior-level stakeholders.
Strong understanding of retail operations, sales processes, performance management, and regulatory compliance.
Strong communication, presentation, analytical, and problem-solving skills.
Ability to manage competing priorities and execute initiatives across multiple locations.
Proficiency with Microsoft Office applications, including Excel and PowerPoint.
Ability and willingness to travel for business throughout the assigned region.

Nice To Haves

Bachelor's degree in Business Administration, Marketing, or a related field; equivalent combinations of education, training, and relevant experience will be considered.

Responsibilities

Lead and oversee the Retail Partner Program across assigned branches and markets.
Drive regional sales performance, revenue growth, profitability, and achievement of program goals.
Conduct weekly and monthly business reviews with branch leadership covering sales pacing, budgets, operational metrics, and program performance.
Set measurable performance objectives, monitor results, and develop strategies to improve underperforming locations.
Identify opportunities to improve program effectiveness, customer engagement, and retail sales.
Coach, mentor, and develop Branch Program Managers to support consistent execution and accountability.
Oversee sales, product knowledge, and operational training for branch and retail field teams.
Implement operational improvements, initiatives, and program standards throughout the region.
Coordinate promotional campaigns, retail events, and product knowledge initiatives.
Support program launches and expansion into new retail partner locations.
Act as the primary ARS contact for retail partner leadership at regional, district, and field levels.
Build and maintain relationships with retail store management, operations leaders, and merchant personnel.
Align business objectives with retail partners and branch leadership to deliver a positive customer experience.
Communicate retail promotions, operational updates, and program expectations to branch and field personnel.
Ensure compliance with retail partner agreements, program policies, operational standards, and applicable regulations.
Monitor key performance indicators and improve program compliance and execution.
Manage and resolve program-related accounts receivable issues, compliance escalations, fines, and penalties.
Work with branch and regional leadership to identify operational challenges and implement solutions.
Travel throughout the assigned region to support branch operations, retail partners, and program initiatives.