Senior Strategic Alliance Manager

Omada Health

2d•$188,240 - $253,095•Remote

About The Position

Omada Health is seeking a seasoned professional to drive activation and success for one of its largest Strategic Alliance partners. The Senior Strategic Alliance Manager sets the partnership’s strategic direction, builds strong relationships with internal and external stakeholders, and leads day-to-day execution to manage and grow the partnership. The role is accountable for an important and growing share of Omada’s sales and supports the company’s mission to improve care for people with chronic conditions. The role reports to the Director, Strategic Alliances and works alongside other Senior Strategic Alliance Managers and Strategic Alliance Managers. It may be based anywhere in the United States. Omada is remote-first, with remote work and in-office collaboration when needed. The position is responsible for partnership strategy, activation, growth, revenue, and coordination across internal teams and the Alliance partner. It also serves as an internal advocate for the partner and helps influence business decisions and strategic direction.

Requirements

At least 5 years of healthcare experience managing external business relationships with partners, alliances, or clients, such as in account management, channel management, customer success, or management consulting.
Ability to thrive in a dynamic, ambiguous, fast-paced environment, with a bias for action and resourcefulness.
Ability to think strategically about long-term growth while maintaining strong attention to detail in day-to-day operations.
Strong accountability and organizational skills, including the ability to drive and follow through on complex, cross-functional workstreams and deliver high-quality results on time.
Alignment with Omada’s values: Cultivate Trust, Seek Context, Act Boldly, Deliver Results, Succeed Together, and Remember Why We’re Here.
For internal candidates: at least 12 months of employment at Omada.

Nice To Haves

Experience in digital health or in a high-growth, mid-stage company.
Experience working with clinically complex solutions and earning the trust of large, complex customers, especially sales or upselling experience.
Management consulting experience.

Responsibilities

Own and be accountable for Omada’s relationship with one of its largest Strategic Alliance partners, setting a strategic vision and goals and managing progress toward them.
Lead external relationships with the Alliance partner, map key stakeholders at both organizations, promote alignment, and conduct regular business reviews to assess progress and grow the partnership.
Develop and execute measurable activation plans that meet both organizations’ goals, particularly around growth and expansion.
Deliver an exceptional and efficient Omada experience to Alliances, enabled by internal Omada teams.
Collaborate with the Alliance Delivery Lead to develop expansion opportunities and serve as an escalation point for operational issues.
Manage and help grow the sales pipeline through the partner channel, with responsibility for revenue growth.
Partner with internal executives and cross-functional teams, including Sales, Customer Success, Member Support, Marketing, Product, and Clinical, to deliver partnership strategy and day-to-day operations.
Work with Omada teams on behalf of Alliances to advance product and service innovation.
Drive enrollments and sales through the Alliance relationship.
Act as an internal advocate for the Alliance partner and influence business decisions and strategic direction.