Regional Service Manager

Morgan Properties•Indianapolis, IN

About The Position

Morgan Properties is hiring a Regional Service Manager to lead maintenance operations across a multi-site region covering Indiana and Kentucky, with a primary focus on Indianapolis and Louisville, including Georgetown and surrounding areas. The role shapes maintenance strategy, develops team capability, and helps ensure communities meet high operational standards. Frequent regional travel is required, along with onsite support as operational needs arise, including urgent or high-priority situations. Candidates must live within reasonable commuting distance of Indianapolis or be willing to relocate to the area. The Regional Service Manager leads and supports maintenance teams and operations across multiple communities, promotes consistent standards and safe practices, partners with regional and community leaders, and oversees vendors and operational performance. The position offers an annual salary of $100,000–$110,000 and a $5,000 sign-on bonus.

Requirements

  • At least 5 years of experience in multi-site or regional maintenance leadership.
  • Strong technical expertise across HVAC, plumbing, electrical, and building systems.
  • Proven leadership experience focused on team development, coaching, and performance improvement.
  • Ability to influence across teams and partner effectively with operations leadership.
  • Must be within reasonable commuting distance of the Indianapolis market or willing to relocate there.
  • Ability to travel frequently throughout the region and provide onsite support as needed.

Nice To Haves

  • HVAC certification and/or boiler license.

Responsibilities

  • Lead and support maintenance operations across a multi-site region, ensuring consistent execution and high-quality standards.
  • Mentor and develop maintenance teams, including Service Managers and technicians, to strengthen performance and engagement.
  • Implement and reinforce standardized maintenance procedures, processes, and safety practices.
  • Partner with Regional Property Managers and community leaders to optimize operations and troubleshoot challenges.
  • Oversee vendor relationships, contracts, and service quality to drive efficiency and cost effectiveness.
  • Monitor performance trends, identify opportunities for improvement, and implement operational enhancements.
  • Ensure compliance with company standards, safety regulations, and applicable codes.

Benefits

  • $5,000 sign-on bonus.
  • Competitive salary of $100,000–$110,000 per year.
  • Relocation reimbursement for qualified candidates.
  • Medical, dental, and vision coverage.
  • 401(k) with company support.
  • Educational Enhancement Program.
  • Employee referral bonus program.
  • Apartment discount at Morgan Properties communities.
  • Company-paid life and AD&D insurance.
  • Short- and long-term disability coverage.
  • Additional employee discounts and perks.
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