Regional Security Manager

Crisis24•Menlo Park, CA

11d•$170,000 - $180,000•Onsite

About The Position

The Regional Security Manager is an embedded corporate security role based in Menlo Park, California, responsible for managing physical security operations across the Western Region. The role identifies physical security gaps, develops and implements improvements, finds opportunities for security to improve business efficiency, leads employee training, and builds relationships with law enforcement partners. It manages Site Security Managers and contracted security partner relationships to achieve results and scale operations with company growth. The designated region includes locations such as the Bay Area, Denver, Dallas–Fort Worth, Seattle, and APAC. The manager oversees internal and external security positions, audits facilities, directs incident response and investigations, manages physical security vendors, advises facilities during build-outs, and supports environmental health and safety and risk programs. The role serves as the primary incident commander during crisis events and works with local and federal law enforcement on investigations involving company premises. It requires discretion in handling confidential information, flexibility for nontraditional schedules, and travel of up to 50%.

Requirements

At least 5 years of experience in security operations, law enforcement, or the military.
At least 3 years of experience in corporate security operations management or equivalent experience.
Ability to obtain a valid California guard card and exposed firearms permit.
Bachelor’s degree in criminal justice, organizational management, or a related field.
Flexibility to work nontraditional schedules, including holidays, nights, and some weekends.
Willingness to travel up to 50%.
Experience with crowd management and event security for corporate events, conferences, product releases, and similar events.
Excellent written and verbal communication skills.
Ability to manage multiple projects simultaneously, work autonomously, and navigate ambiguity.
Experience building and scaling operations in a high-growth, rapidly adapting environment.
Demonstrated ability to handle confidential information with discretion and emotional intelligence.
Experience in change management, administration, and vendor management.
Familiarity with security program automation and implementation.
Demonstrated ability using security technology and computer systems, including Google Suite, Genetec, Ontic, Ambient, and other common physical security systems.

Nice To Haves

ASIS CPP or an internationally recognized Security Management Certification.
Valid guard card and firearm permit.
Information security experience.

Responsibilities

Manage internal and external security positions to ensure the safety of company employees and offices.
Audit current and future facilities to identify gaps in physical barriers, procedures, policies, systems, and environmental threats.
Act as the primary incident commander during crisis events to maintain business continuity.
Manage internal and external investigations, including accidents, thefts, disturbances, discrepancies, and criminal activity against the organization.
Oversee physical security vendors, including onsite guarding services, and assist with contract negotiations.
Serve as a liaison between internal and external partners and embody the physical security team’s core principles.
Partner with and advise Facilities during the build-out process.
Partner with local and federal law enforcement in investigations of criminal activity on company premises.
Support the environmental health and safety program through audits and site assessments.
Support the risk program by proactively identifying risks and mitigations that could adversely affect the company.
Manage, coach, and retain talent.
Protect Crisis24 and stakeholder data and systems by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.