Regional Sales Support Specialist

Midtown Athletic Clubs•Chicago, IL

2d•Onsite

About The Position

Midtown is searching for a Regional Sales Support Specialist (RS3) to help partner with our membership advisors to connect with our prospective members and help guide them towards coming in to meet the team, tour the clubs, and explore all the amazing experiences Midtown has to offer. The ideal candidate for the Regional Sales Support Specialist (RS3) role is an empathic listener, a proactive helper, can be inspiring and be inspired, and is always at ease in a fun and professional environment. As an integral part of our membership team, an RS3 will have a positive, supporting impact on the success of our club teams, and always on the lives of others. Our (RS3) are Midtown’s first line of problem-solvers, sharing the club story and all the benefits of becoming a part of our fitness community.

Requirements

Previous hospitality, sales or customer service experience with a proven track record of success.
Exceptional interpersonal skills.
Willing to ask engaging questions in the interest of changing lives.
Extremely effective communication skills.
Great teammate with a passion for helping others on the team win as well.
Passionate about helping people achieve aspirations and goals.
Positive, can-do attitudes.
Always willing to improve, learn, and get better every day.

Responsibilities

Initiate conversations with prospective members through phone and digital communication.
Deliver a high level of outreach in a fast-paced environment, responding to inquiries within minutes.
Personalize the experience with each engaged prospect, talking and connecting with people.
Listen, respond, and gather prospect aspirations to pass onto touring advisors.
Learn about Midtown clubs and the industry to comfortably speak to and educate on product, services, people, and competitive advantages.
Contribute as an individual player on a team, enjoy being part of team environments, and give input in group meetings.