Regional Sales Support Specialist
About The Position
Midtown is searching for a Regional Sales Support Specialist (RS3) to help partner with our membership advisors to connect with our prospective members and help guide them towards coming in to meet the team, tour the clubs, and explore all the amazing experiences Midtown has to offer. The Position You’re our ideal candidate for the Regional Sales Support Specialist (RS3) role if you’re an empathic listener, a proactive helper, you can be inspiring and be inspired, and always at ease in a fun and professional environment. As an integral part of our membership team, an RS3 will have a positive, supporting impact on the success of our club teams, and always on the lives of others. Our (RS3) are Midtown’s first line of problem-solvers, sharing the club story and all the benefits of becoming a part of our fitness community.
Requirements
- Previous hospitality, sales or customer service experience with a proven track record of success.
- Exceptional interpersonal skills.
- Willing to ask engaging questions in the interest of changing lives.
- Extremely effective communication skills.
- Great teammate with a passion for helping others on the team win as well.
- Passionate about helping people achieve aspirations and goals.
- Positive, can-do attitudes.
- Always willing to improve, learn, and get better every day.
Nice To Haves
- Comfortable with technology.
- Comfortable with the idea of helping someone achieve their aspirations.
- Friends have told you you’re really great with people.
Responsibilities
- Build out their days to initiate conversations with our warmest prospective members through a combination of phone and digital communication inquiries.
- Deliver on a high level of outreach in a fast-paced environment, able to respond to inquiries within minutes.
- Personalize the experience with each engaged prospect, really talking and connecting with people.
- Listen, respond, and gather aspirations to pass onto our touring advisors in the clubs.
- Learn all about our clubs and others in the industry to comfortably speak to and educate on our product, services, people and ultimately our competitive advantages.
- Contribute as an individual player on a team, but also enjoy being part of team environments and giving input and thoughts in group meetings.
Benefits
- Complimentary club membership
- Discounts on Midtown products and services
- Access to hundreds of free courses for professional development
- Health insurance for eligible full-time associates (30+ hours a week)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
