Regional Sales Manager - Connecticut

Jellycat

6d • $100,000 - $115,000 • Hybrid

About The Position

Jellycat is a privately owned design-led, gift brand headquartered in London. We create innovative luxurious products in the soft toy, accessory, baby and book categories that are loved around the world. We have an established and growing global customer base and we work with our partners to maximize the potential and reach of Jellycat throughout, sharing joy as we go! As we continue to grow throughout North America, we continue to develop and improve the presence and awareness of our brand. We are seeking an experienced, commercial, personable Regional Sales Manager to manage, grow, and develop Jellycat throughout the independent retailers within the above geographical region. Will have strong commercial skills and an understanding of the DNA of our brand, promoting our values, and ensuring all are aligned. Looking for someone who is genuinely passionate about retail and enjoys being in front of customers, as Jellycat is consumer-centric in everything we do.

Requirements

• A minimum of 3 years of experience as a Territory Sales Manager, ideally within a luxury brand.
• Residence within the territory you'll be representing.
• Moderate proficiency in Excel for reporting, forecasting, and financial planning.
• Ideally, proficiency in PowerPoint for quarterly business reviews.
• Excellent written and verbal communication skills.
• Ideally, experience with a luxury brand and an understanding of premium brand positioning.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• A creative mindset and sound decision-making skills, with the judgment to seek guidance from senior management when appropriate.
• A genuine passion for Jellycat, our characters, and our brand.
• Knowledge of retail and gift industry trends.
• The ability to merchandise products in-store using POS materials and brand standards.
• A passion for representing Jellycat as a true brand ambassador, not just a salesperson.
• The ability to thrive in a field-based sales role while delivering an exceptional customer experience.
• Strong problem-solving skills and a solution-oriented approach.
• A collaborative, flexible, personable, and positive attitude, with the motivation to contribute to a high-performing team.

Nice To Haves

• Ideally, proficiency in PowerPoint for quarterly business reviews.
• Ideally, experience with a luxury brand and an understanding of premium brand positioning.

Responsibilities

• Managing a Territory
• Passionately representing Jellycat and promoting brand awareness within the existing territory account base.
• Working with your Team Leader to understand account tiers and determine travel schedules to ensure retailers receive in-person visits as needed.
• Meeting sales growth and budget targets.
• Evaluating which existing retailers meet—or do not meet—Jellycat merchandising and brand standards.
• Navigating challenging conversations when closing accounts that do not meet Jellycat standards.
• Identifying and securing new luxury retail accounts.
• Engaging Customers
• Developing trusting, professional relationships with retailers.
• Engaging with store personnel to ensure they understand and promote the Jellycat brand.
• Launching, presenting, and selling new collections as they are introduced.
• Ensuring visual merchandising and product presentation align with Marketing direction.
• Encouraging retailers to host marketing-led events and participating as needed.
• Providing in-store customer training on Jellycat products and brand awareness.
• Monitoring adherence to brand guidelines across all promotional and operational activities.
• Reporting and Providing Feedback
• Providing quarterly business updates to management through PowerPoint presentations.
• Sharing feedback on new products, visual merchandising, and customer interactions.
• Documenting account enhancements through photography.
• Visiting National and Key Accounts within your territory, providing feedback to the Key Account Manager, and supporting visual merchandising as needed.
• Placing orders through MarketTime or SAP.
• Preparing retailer-specific reports in SAP for both internal and external stakeholders.

Benefits

• Annual discretionary bonus tied to both company performance and personal contribution.
• Medical (Blue Cross Blue Shield + generous Health Savings Account contribution), dental, vision, disability, and life insurance — most of it on us.
• 401k – We'll match every single dollar up to 5% of your salary.
• 30 Days PTO – Prorated and then loaded at the start of each year. Vacation and sick time combined, and yours to use.
• Employee Assistance Program – Confidential support for whatever life throws your way.
• Social Events – A very active social committee keeping the calendar full of celebrations and good times.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed