Regional Sales Leader

Fishman Flooring Solutions • North Billerica, MA

3d

About The Position

Fishman Flooring Solutions is seeking a Regional Sales Leader to oversee sales growth, profitability, customer experience, and performance across an assigned geographic region. The role is accountable for regional revenue growth, gross margin, branch sales performance, outside sales execution, and market strategy. The Regional Sales Leader leads Branch Managers and Territory Business Managers and partners with Regional Operations Managers to support strong operational execution, customer satisfaction, service excellence, and profitable growth. The position promotes a sales-driven, customer-focused culture, develops teams and customer relationships, and ensures consistent execution of company initiatives, standards, and priorities.

The role includes planning and implementing regional sales programs and policies, managing sales territories and personnel, developing business and sales plans, maintaining pricing in accordance with company guidelines, and coordinating with Operations and Training. Regular travel throughout the assigned region is required, with local and regional travel up to 75% of the time.

Requirements

• High school diploma or equivalent.
• Valid driver’s license.
• Minimum of five years of outside sales experience.
• Knowledge of company products.
• Understanding of sales forecasting, programs, promotions, customer service, showroom activity, and company procedures.
• Familiarity with regional sales markets and branch activities.
• Experience developing and carrying out business plans, sales plans, and commission programs.
• Strong leadership, people development, and supervisory skills.
• Ability to prepare correspondence, proposals, contracts, price quotes, and bids.
• Excellent communication, negotiation, and presentation skills.
• Computer proficiency, specifically with MS Office Suite.
• Ability to interact at all levels of business.
• Ability to manage and coordinate projects.
• Ability to travel locally and regionally up to 75% of the time.

Nice To Haves

• Bachelor’s degree in a related field preferred.
• Previous supervisory experience preferred.
• Experience with showroom sales preferred, including inside sales, counter sales, and customer service experience.
• Flooring industry experience strongly preferred.

Responsibilities

• Plan, develop, and implement effective regional sales programs and policies, including assigning sales territories to Territory Business Managers.
• Lead Branch Managers toward regional sales objectives by coordinating branch and sales resources, fostering collaboration, and supporting exceptional customer responsiveness.
• Supervise Territory Business Managers and Branch Managers and ensure optimal performance.
• Conduct performance appraisals as required and formulate and implement corrective actions as needed.
• Hire, train, develop, and lead regional sales and branch management personnel to support company sales and customer service standards.
• Establish and maintain professional business relationships with customers, vendors, and trade contacts, and ensure branch teams maintain professional relationships with customers assigned as House accounts.
• Keep management informed about regional sales and branch activities, progress toward goals, and significant problems.
• Monitor the Company's competitive position, industry trends, regional sales markets, and changes in the business environment.
• Maintain regional pricing in accordance with company guidelines.
• Work with Operations to ensure appropriate branch staffing and consistent product mix and inventory service levels in showrooms and warehouses.
• Provide sales and product-related training to Territory Business Managers, Branch Managers, and Inside Sales/Customer Service team members; coordinate with the training function to ensure product initiatives meet company standards.
• Work with Operations and the Training Department to help maintain company policies and procedures throughout the region and train branch and sales personnel on new and opportunity product lines and vendors.
• Travel regularly throughout the assigned region, including local and regional travel up to 75% of the time.
• Perform other duties as assigned.

Benefits

• Health, dental, and vision insurance.
• Paid vacation, holidays, and sick days.
• Profit-sharing bonus plan.
• Retirement/401(k).
• Employee Stock Ownership Plan.
• Professional development opportunities, including certifications and training.
• Employee ownership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED