Regional Sales Engineer, SLED

Fortinet•Indianapolis, IN

About The Position

The Regional Sales Engineer works closely with multiple Regional Account Managers within a regional territory. The role supports the sales organization on technical matters across pre-sales, sales calls, and post-sales. It serves as a technical resource for customers and partners, helps resolve customer technical issues, and provides post-sales training to identified customers. The position offers the opportunity to work at the intersection of cybersecurity strategy, executive engagement, and customer success, influencing enterprise organizations as they modernize operations and adopt new solutions.

Requirements

  • 1–3 years of experience in technical or pre-sales support as a sales engineer or systems engineer.
  • 3–5 years of experience administering LAN/WAN/Internet services.
  • Proven understanding of DNS, NFS, SMTP, HTTP, and TCP/IP.
  • Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and antivirus technologies.
  • Solid understanding of RADIUS, PKI, IKE, certificates, L2TP, IPsec, firewalls, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
  • Experience with encryption and authentication technologies.
  • Exceptional presentation skills.
  • Bachelor’s degree or equivalent experience.

Nice To Haves

  • Graduate degree.

Responsibilities

  • Assist in qualifying sales leads from a technical standpoint.
  • Serve as the main technical resource on sales calls, answering customer and partner questions and educating them on features, specifications, functionality, and integration.
  • Provide technical support related to networking applications and solutions.
  • Act as the lead technical contact for identified accounts on post-sales technical issues, working with technical support and engineering to answer, escalate, and resolve customer issues.
  • Provide post-sales training to identified customers.
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