Regional Sales Engineer, SLED

Fortinet • Richmond, VA

1d

About The Position

The Regional Sales Engineer works closely with multiple Regional Account Managers within a regional territory, supporting the sales organization on technical matters across pre-sales, sales calls, and post-sales. The role serves as a technical resource for customers and partners, supports technical qualification of sales leads, and helps resolve customer technical issues in coordination with technical support and engineering. It also provides post-sales training to identified customers.

The position offers an opportunity to work at the intersection of cybersecurity strategy, executive engagement, and customer success, influencing enterprise organizations as they modernize operations and adopt security solutions.

Requirements

• 1–3 years of experience in technical or pre-sales support as a sales or systems engineer.
• 3–5 years of experience in LAN/WAN/Internet services administration.
• Proven understanding of DNS, NFS, SMTP, HTTP, and TCP/IP.
• Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and antivirus technologies.
• Solid understanding of RADIUS, PKI, IKE, certificates, L2TP, IPSEC, firewalls, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
• Experience with encryption and authentication technologies.
• Exceptional presentation skills.
• Bachelor’s degree or equivalent experience.

Nice To Haves

• Graduate degree.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint.
• Act as the main technical resource on sales calls, answering customer and partner questions and educating them about features, specifications, functionality, and integration.
• Serve as the lead technical contact for identified accounts on post-sales technical issues.
• Work with technical support and engineering to answer, escalate, and resolve customer technical issues.
• Provide post-sales training to identified customers.
• Support Regional Account Managers and the sales organization on technical matters throughout pre-sales, sales, and post-sales.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level