Regional Restaurant Facilities Manager

Loro Restaurant Group•Dallas, TX

2d•Onsite

About The Position

The Regional Restaurant Facilities Manager is the primary point of contact for facilities needs at restaurants in the Dallas and Houston markets. The role oversees restaurant building systems and facilities, coordinates work with outside vendors, and works with restaurant managers to maintain high facilities standards. The position is based in Dallas or Houston, Texas, requires frequent travel to restaurants, and may periodically require travel to other markets. Relocation may be available for qualified out-of-state candidates. The manager maintains building systems such as HVAC, plumbing, electrical, and other mechanical systems; oversees restaurant facility cleanliness, safety, and functionality; and manages preventive maintenance, repairs, upgrades, remodels, and emergency requests. The role also administers facilities records and invoices, monitors expenses against budget, manages warranty repairs, and collaborates with upper management on facility improvement and capital investment strategies. Success is measured by restaurant manager and guest satisfaction with facilities, effectiveness as a trusted operations partner, and actual repair and maintenance spending compared with budget. The job requires restaurant kitchen equipment and building-system maintenance experience, knowledge of applicable codes and safety regulations, vendor and project management skills, reliable transportation, and the ability to manage competing priorities. Hai Hospitality describes itself as a multi-concept restaurant group based in Austin, Texas, with concepts including Uchi, Uchiko, Uchiba, and Loro.

Requirements

Experience installing, repairing, and maintaining restaurant kitchen equipment, including CVAP, combi ovens, fryers, hoods, dish machines, and Ansul systems.
Hands-on experience maintaining building systems, including HVAC, plumbing, electrical, and mechanical systems.
Familiarity with health and safety regulations and building codes.
Ability to read design and architectural plans.
Strong interpersonal, teamwork, and communication skills.
Self-starter with strong problem-solving skills and logical decision-making ability.
High drive, urgency, and initiative, with the ability to produce results in a fast-paced, changing work environment.
Ability to maintain composure and objectivity in difficult situations.
Ability to work independently and collaboratively with other departments.
Ability to prioritize, organize, and manage multiple projects with sensitive deadlines and changing conditions.
Integrity, strong work ethic, and a professional demeanor.
Dependability and reliability, with flexibility and an ability to adapt to change.
Reliable transportation, a valid driver's license, a good driving record, and insurance coverage.
A combination of education, experience, and training that provides the required knowledge, skills, and abilities.
Ability to communicate effectively with colleagues, clients, and supervisors by email, phone, and in person.
Ability to read, understand, and respond to written or digital documents, including emails, reports, and policies.
Ability to identify workplace safety issues and follow safety guidelines and standards.
Ability to lift and carry office or kitchen supplies or equipment weighing up to 50 pounds.
Ability to adapt to a fast-paced work environment, manage deadlines, and adjust to shifting priorities.
Ability to work collaboratively in close proximity to coworkers in shared office spaces.
Ability to tolerate standard office, kitchen, and building-facility conditions, including artificial lighting, equipment noise, and climate-controlled environments.
Ability to understand and follow directives, policies, and workflows provided by supervisors or management.

Nice To Haves

Restaurant Facilities Management Association Certification.
Demonstrated technical strength, particularly in HVAC repair, restaurant kitchen equipment, vendor relations, and project management.
Previous experience as a restaurant facilities manager.

Responsibilities

Maintain and operate building HVAC, plumbing, electrical, and other mechanical systems in accordance with safety and operational guidelines.
Coordinate vendors and contractors for building-system repairs, upgrades, and installations.
Develop and maintain preventive maintenance schedules that support repair and maintenance budget targets and operating standards.
Conduct monthly hood-cleaning reviews to support compliance with local codes.
Conduct quarterly reviews with regional managers, general managers, and CDCs to maintain location standards.
Manage cleanliness, safety, and functionality across front of house, back of house, storage, restrooms, landscaping, and parking lots.
Ensure compliance with health and safety regulations, building codes, and other applicable standards.
Provide hands-on project management for facility remodels, upgrades, repairs, and ongoing maintenance as needed.
Respond to restaurant emergency repair requests to minimize downtime and negative effects on guest experience.
Maintain the facilities management system (Res Q).
Submit and correctly code regional facilities invoices on time each period.
Manage warranty repairs to obtain intended coverage and minimize downtime.
Monitor expenses and identify cost-saving opportunities without compromising safety or quality.
Collaborate with upper management on long-term facility improvement and capital investment strategies.
Perform other duties as required.
Conduct weekly walkthroughs with the GM, CDC, and key management to identify building opportunities.
Hold monthly staff meetings to discuss opportunities, capital expenditure projects, and preventive maintenance follow-ups.
Hold monthly night-cleaner meetings to discuss cleaning opportunities and additional projects.
Travel frequently to restaurants and periodically to restaurants in other markets as required.

Benefits

Medical, dental, vision, and accident insurance options.
Employee Assistance Program with mental health services.
Employer-matched 401(k) savings plan.
Opportunity for career growth; the company promotes from within almost exclusively.
Dining discounts.
Spouse, children, and family contributions toward medical premiums.
Maternity and paternity leave.
Paid vacation benefits.
Short-term and long-term disability coverage.
Cell phone stipend.
Relocation may be available for qualified out-of-state candidates.