Regional Recruitment Manager
About The Position
Roto-Rooter Plumbing and Water Cleanup is seeking a Regional Recruitment Manager to drive recruiting strategy and meet business staffing needs across the Southeast Region. This on-site position is based in the Baltimore Office and is responsible for regional workforce planning, recruiting, and hiring for non-management positions at assigned branches, including Service Technicians, Sales Representatives, Office Staff, and Certified Field Trainers. The role partners with branch leadership to align staffing with operational needs, build a qualified talent pipeline, and improve retention of field personnel. The position may involve branch visits and attendance at recruitment events. Roto-Rooter is a plumbing, drain cleaning, and water cleanup services provider founded in 1935. The company operates more than 100 company-owned branches, independent contractor territories, and approximately 400 franchise operations, serving approximately 90% of the U.S. population and parts of Canada. The salary range is $90,000–$100,000, depending on experience.
Requirements
- Valid driver’s license.
- Undergraduate degree in a related field.
- At least five years of experience as an in-house corporate recruiter.
- Track record of successful recruitment and retention program development and implementation.
- Organized, thorough self-starter with attention to detail who thrives in a bustling environment.
- Strong verbal and written communication skills.
- Demonstrated experience sourcing candidates and maintaining a candidate pipeline.
- Strong knowledge of advanced recruiting platforms and techniques, including social media.
Nice To Haves
- Service industry experience is strongly desired.
- Working knowledge of the iCIMS ATS is strongly preferred.
Responsibilities
- Develop annual staffing plans that outline monthly hiring needs, recruitment strategies, and retention programs.
- Monitor staffing levels and open positions, and maintain a pipeline of qualified candidates to meet branch workforce needs.
- Partner with branch management to align staffing plans with operational and growth objectives.
- Source, screen, and evaluate qualified candidates for open positions in assigned branches using established selection processes.
- Organize and participate in hiring events as needed.
- Conduct candidate screening interviews and coordinate additional interviews and pre-employment ride-alongs with relevant managers.
- Collaborate with managers to make hiring recommendations and document hiring decisions.
- Evaluate recruitment processes, hiring metrics, and candidate experience to identify improvements and enhance hiring effectiveness.
- Analyze turnover, retention, and new-hire performance data to identify trends and causes of high turnover.
- Develop and implement sourcing, selection, and retention strategies that support staffing goals and improve employee retention.
- Provide hiring managers and leadership with data-driven recommendations on recruitment practices, workforce planning, and employee retention initiatives.
Benefits
- Medical insurance with a prescription drug card.
- Accident and critical illness insurance.
- Dental insurance.
- Vision insurance.
- Paid vacation.
- Paid training.
- Life insurance.
- Matching 401(k) retirement savings plan.
- Tuition reimbursement.
- Flexible work schedules.
- Outstanding pay.
- Career paths for military veterans and personnel transitioning to civilian professions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
