Regional Recruitment Manager
About The Position
Roto-Rooter Plumbing and Water Cleanup is seeking a Regional Recruitment Manager to drive recruiting strategy and meet business workforce needs across its Southeast Region. This on-site position is based in the Baltimore office and manages recruiting efforts for non-management roles in assigned branches, including Service Technicians, Sales Representatives, Office Staff, and Certified Field Trainers. The role partners closely with branch leadership to ensure staffing meets operational needs, develop qualified talent pipelines, and improve retention of field personnel. The position may require branch visits and attendance at recruitment events.
Requirements
- Valid driver’s license.
- Undergraduate degree in a related field.
- At least five years of experience as an in-house corporate recruiter.
- Track record of successful recruitment and retention program development and implementation.
- Self-starter who is organized, thorough, detail-oriented, and able to thrive in a bustling environment.
- Strong verbal and written communication skills.
- Demonstrated experience sourcing and maintaining a candidate pipeline.
- Strong knowledge of advanced recruiting platforms and techniques, including social media.
Nice To Haves
- Service industry experience is strongly desired.
- Working knowledge of the ICIMS ATS is strongly preferred.
Responsibilities
- Develop and execute regional workforce plans, recruiting, and hiring for non-management positions in assigned branches.
- Develop annual staffing plans that outline monthly hiring needs, recruitment strategies, and retention programs.
- Monitor staffing levels and open positions, and maintain a pipeline of qualified candidates to meet branch workforce needs.
- Partner with branch management to align staffing plans with operational and growth objectives.
- Source, screen, and evaluate qualified candidates using established selection processes.
- Organize and participate in hiring events as needed.
- Conduct candidate screening interviews and coordinate additional interviews and pre-employment ride-alongs with relevant managers.
- Collaborate with managers on hiring recommendations and document hiring decisions.
- Evaluate recruitment processes, hiring metrics, and candidate experience to identify improvements and enhance hiring effectiveness.
- Analyze turnover, retention, and new-hire performance data to identify trends and root causes of high turnover.
- Develop and implement sourcing, selection, and retention strategies that support staffing goals and improve employee retention.
- Provide hiring managers and leadership with data-driven recommendations on recruitment practices, workforce planning, and employee retention initiatives.
Benefits
- Medical insurance with a prescription drug card
- Accident and critical illness insurance
- Dental insurance
- Vision insurance
- Paid vacation
- Paid training
- Life insurance
- Matching 401(k) retirement savings plan
- Tuition reimbursement
- Career paths for military veterans and personnel transitioning to civilian professions
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What This Job Offers
Job Type
Full-time
Career Level
Manager
