Regional Property Manager

Christopher Community, Inc.•City of Syracuse, NY
•$65,000 - $80,000

About The Position

Christopher Community, Inc. (CCI), a not-for-profit housing development and property management organization serving low- and moderate-income seniors and families across Upstate New York, is hiring a Regional Property Manager. The position provides support, guidance, and oversight for an assigned multi-property portfolio, including supervision of on-site staff and responsibility for operational, financial, and employee resources. The role involves affordable housing programs, including HUD programs and HOME funding; LIHTC compliance experience is strongly preferred. The Regional Property Manager oversees portfolio operations, financial reporting and budgeting, facilities, staff, leasing, occupancy, program compliance, resident and vendor relations, and property documentation. The position regularly travels to properties in the assigned portfolio and is expected to report to CCI's corporate office in Syracuse, New York, approximately once per week and as needed. The normal work week is 35 hours, though additional hours may sometimes be required. The salary range is $65,000 to $80,000. A bachelor's degree is preferred, and tax credit compliance certification is preferred at hire and expected within six months. An equivalent combination of education and experience may be considered.

Requirements

  • At least 5 years of experience in affordable housing and property management.
  • Excellent oral and written communication skills.
  • Proficiency with OneSite, RealPage, or comparable property management software.
  • Advanced proficiency in Microsoft Excel and working knowledge of Word and PowerPoint.
  • Proficiency with standard office technology, including email, databases, and financial or property management systems.
  • Ability to interpret instructions, correspondence, agreements, and regulatory guidance and apply sound judgment to routine and non-routine issues.
  • Ability to present information clearly and effectively in one-on-one and small-group settings to colleagues, vendors, board members, and external partners.
  • Ability to perform the position's physical duties, including occasionally lifting or moving up to 50 pounds.
  • Regular travel to properties in the assigned portfolio and reporting to the corporate office in Syracuse, NY, approximately once per week and as needed.

Nice To Haves

  • Experience with tax credit compliance, HUD programs, and HOME funding is strongly preferred.
  • A bachelor's degree is preferred.
  • Tax Credit Compliance certification is preferred at the time of hire and expected within six months of hire.
  • An equivalent combination of education and experience may be considered.

Responsibilities

  • Oversee the overall operation of the assigned portfolio, including office, resident, and vendor relations, financial reporting, budgeting, and facilities.
  • Hire, train, motivate, and supervise on-site staff.
  • Conduct monthly financial reviews and prepare reports for each asset in collaboration with the Finance/Accounting team.
  • Meet critical lease-up deadlines and oversee unit rentals.
  • Review occupancy and vacancy reports with property managers and coordinate unit turnover with maintenance and facilities.
  • Monitor affordable housing program compliance, status reporting, and documentation deadlines, and communicate requirements and deadlines to on-site teams.
  • Assist with and correct support tickets.
  • Assist property managers with management and occupancy reviews and audit preparation.
  • Update Affirmative Fair Housing Marketing Plans and collaborate with the Director of Marketing & Communications on advertising and marketing programs.
  • Perform monthly to quarterly spot reviews of resident and property files at site offices.
  • Assist property managers with escalated tenant issues.
  • Track receivables and work with property managers on renting, vacancy, collections, and evictions.
  • Present and participate in board meetings with third-party ownership groups on behalf of CCI for applicable properties.
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