Regional Property Manager
About The Position
Under the Director of Asset Management, the Regional Property Manager oversees day-to-day operations of the assigned TGHA Managed Portfolio. The role implements policies, procedures, and practices to help each property meet budgeted financial goals and operational performance objectives. The portfolio includes properties financed through diverse funding streams, including the federal low-income housing tax credit program, Project Based Section 8, and other affordable income-restricted or low-income housing financing. The Regional Property Manager provides direction and leadership to community management teams. All activities must support The Greenville Housing Authority’s mission, strategic goals, and objectives. The role provides direct supervision, leadership, and oversight of assigned Property Managers, and indirect oversight of their property management teams. It recruits, hires, trains, coaches, and develops Property Managers; sets expectations; and holds staff accountable for performance, professionalism, and established objectives. The position conducts supervisory meetings, provides feedback, completes written performance evaluations, and develops and monitors performance improvement plans as needed. It also evaluates staffing, organizational effectiveness, training needs, succession planning, and employee development opportunities across the portfolio. The Regional Property Manager promotes consistent policies, procedures, operational practices, communication, and service delivery across assigned properties, while fostering a collaborative, service-oriented, and accountable work environment. It identifies recurring performance challenges and develops strategies to strengthen Property Manager effectiveness and overall team performance. The position oversees operational performance and holds Property Managers accountable for day-to-day management, performance standards, and implementation of Authority policies and procedures. It monitors occupancy, vacancy, leasing activity, collections, rent loss, work order performance, resident concerns, staffing, and other key performance indicators. It reviews property-level reports and trends to identify operational deficiencies, emerging risks, and opportunities for improvement. Other responsibilities, duties, and skills may be required and assigned as needed.
Responsibilities
- Provide direct supervision, leadership, and oversight of assigned Property Managers and indirect oversight of their respective property management teams.
- Recruit, hire, train, coach, and develop Property Managers; establish expectations and hold staff accountable for performance, professionalism, and established objectives.
- Conduct supervisory meetings, provide ongoing feedback, complete written performance evaluations, and develop and monitor performance improvement plans as necessary.
- Evaluate staffing levels, organizational effectiveness, training needs, succession planning, and employee development opportunities across the assigned portfolio.
- Promote consistency in policies, procedures, operational practices, communication, and service delivery across assigned properties.
- Foster a collaborative, service-oriented, and accountable work environment that supports employee engagement, professional growth, and retention.
- Identify recurring performance challenges and develop strategies to strengthen Property Manager effectiveness and overall team performance.
- Oversee the operational performance of assigned properties and hold Property Managers accountable for day-to-day management, performance standards, and implementation of Authority policies and procedures.
- Monitor occupancy, vacancy, leasing activity, collections, rent loss, work order performance, resident concerns, staffing, and other key performance indicators.
- Review property-level reports and trends to identify operational deficiencies, emerging risks, and opportunities for improvement.
- Implement policies, procedures, and practices to support budgeted financial goals and operational performance objectives.
- Ensure activities support The Greenville Housing Authority’s mission, strategic goals, and objectives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
