Regional Product Support Manager

Papé JobsMoscow, ID
$92,777 - $139,165Onsite

About The Position

PAPE’ MACHINERY, INC. – AGRICULTURE & TURF DIVISION – INLAND NORTHWEST REGION - EASTERN WASHINGTON & IDAHO REGIONAL PRODUCT SUPPORT MANAGER: Are you looking for a challenge? Do you enjoy leading a team and driving results? Do you strive to be the best and win? If you answered yes to these questions, we want to hear from you! Papé Machinery is seeking a highly motivated and experienced Product Support Manager to lead their parts and service team in the Eastern Washington & Idaho areas, including our Colfax, Four Lakes, Moscow, Ponderay, and Tekoa branches. At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family. Make a difference. Grow your career. Join the Pape’ Team!

Requirements

  • Leadership skills with a team-building mindset.
  • Excellent communication and customer relations skills.
  • Prior successful management experience in a capital retail goods operation, preferably in agriculture equipment.
  • Prior experience in goal setting, budgeting, personnel management, and demonstrable successful marketing and sales experience.
  • Computer skills, including Microsoft Excel.
  • Driver’s license with a good driving record.

Responsibilities

  • Directs and oversees the parts and service operations at the Papé Machinery branches throughout the region.
  • Coaches and develops team members.
  • Builds customer relations.
  • Establishes and communicates goals.
  • Develops solutions.
  • Forecasts sales.
  • Maintains staff levels.
  • Provides exceptional customer service to customers.
  • Aims to be the leading capital equipment dealer in the region.

Benefits

  • Competitive compensation
  • Exceptional benefits
  • Strong work-life balance
  • 401(k) & Roth 401(k) Retirement Plans with Company Match
  • Medical, Dental, Vision and Prescription Insurance
  • Flexible Spending Accounts (Flex Plans)
  • Life Insurance
  • Short- and Long-Term Disability Insurance
  • Employee Assistance Program
  • Online and Instructor-Led Training
  • Tuition Reimbursement for Training Programs
  • Progressive Vacation Plans
  • Sick Leave
  • 7 paid holidays each year
  • Advancement opportunities (promoting from within)
  • Open-door policy

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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