Regional Support Manager

Morgan Properties • Baltimore, MD

2d • Onsite

About The Position

Join Our Team as a Regional Support Manager – Make an Impact Across Our Network of Properties! Are you ready to take your career to the next level? We're seeking a dedicated Regional Support Manager to play a pivotal role in driving success across our Baltimore County (West), MD portfolio of properties. If you're a proactive problem solver, an effective communicator, and a true team player, this position could be your next big opportunity! As the Regional Support Manager, you’ll be responsible for enhancing operational efficiency, optimizing financial performance, and ensuring the highest service standards across a network of properties. You will be a key driver of operational excellence, ensuring alignment with our company’s mission and values while delivering exceptional results for all stakeholders.

Requirements

• Ability to work independently while supporting regional and onsite teams
• Strong operational judgment and adaptability in a fast‑paced environment
• Clear, professional written and verbal communication
• Strong organizational and problem‑solving skills
• Comfortable using technology, software applications, and reporting tools.

Responsibilities

• Oversee and support daily operations for assigned business units or special projects
• Collaborate with the Regional Manager on critical tasks and special initiatives, optimizing staffing structures, processes, and internal/external relationships.
• Shares observations of property operations or project with Property Manager when appropriate and/or Regional Manager and advises on recommended actions to help stabilize the asset
• Assist in the execution of special projects, track progress, and report findings to the Regional Manager.
• Identify areas for improvement and implement solutions that enhance operational performance and efficiency.
• Reinforce standards for communication internally and externally, ensuring alignment with Morgan PRIDE values.
• Provide strategic recommendations and resources to support operational goals and maintain top-tier service standards.
• Collaborate with key stakeholders to develop solutions for ineffective and inefficient processes and procedures and test proposed solutions for effectiveness, modify as needed, and present for approval
• From assisting with quarterly inspections to completing preventative maintenance tasks and managing seasonal responses, your role will be hands-on and integral to our success.
• Provide leadership and guidance to team members as needed, ensuring they have the support and resources to thrive.
• Adhere to federal and state Fair Housing Laws as well as all company policies.
• Ensures that all safety initiatives are adhered to and that safety guidelines are followed.

Benefits

• Generous Rent Discount at any one of our properties
• Excellent Base Pay : $75,000 - $85,000/year
• Employee Referral Program (Earn up to $750 per referral)
• Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
• Retirement Savings: 401(k) with Company Match
• Paid Time Off: Including 10 Holidays per year and sick leave
• Tuition Reimbursement Program for continued learning
• Employee Assistance Program to support your overall wellness
• Additional Employee Discounts available on various services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed