Regional Operations Performance Manager - Mid-Atlantic

SBP Careers • Joppa, MD

2d

About The Position

Specialty Building Products is seeking a Regional Operations Performance Manager for its Mid-Atlantic Region. The role works with divisional and regional leaders, branch and operations managers, supervisors, and front-line employees to implement company standards, lead improvement projects, and improve service, productivity, quality, and cost. Success requires strong working relationships, organized project execution, data-driven problem solving, and ensuring that improved processes are sustained after projects conclude.

The manager reviews processes across warehouse, transportation, manufacturing, inventory, and office operations; develops and implements procedures, visual tools, daily operating reviews, labor plans, and performance checks; and helps local leaders improve layouts, product flow, picking, staging, loading, inventory accuracy, and productivity. The role also coordinates cross-functional resources, supports major operational changes, escalates risks and resource needs, and shares effective practices to improve company-wide standards and tools. Travel is 50–70%, including overnight travel.

Requirements

• Bachelor's degree in Operations, Supply Chain, Engineering, Business, or a related field; equivalent relevant experience may be considered.
• At least five years of increasing responsibility in distribution, manufacturing, logistics, or operations across multiple locations.
• Experience leading improvement projects that produced measurable results.
• Ability to analyze operational and financial data using Microsoft Excel.
• Ability to build support and work effectively with executives, managers, supervisors, and front-line employees, including those who do not report directly to the role.
• Ability to meet travel requirements of 50–70%, including overnight travel.

Nice To Haves

• Experience with Power BI or similar tools.
• Training or certification in process improvement.
• Familiarity with practical improvement methods, including clear work procedures, workplace organization, visual tools, process mapping, and root-cause problem solving.
• Experience with building-material distribution, door manufacturing, warehouse management systems, ERP systems, routing, or fleet operations.
• Experience supporting multiple facilities or regions.
• Formal training in project management, leading change, or running group meetings.

Responsibilities

• Lead regional projects, improvement meetings, and problem-solving efforts.
• Implement company operations-improvement programs, adapting local rollouts while maintaining required standards.
• Review warehouse, transportation, manufacturing, inventory, and office processes to identify delays, unnecessary work, and improvement opportunities.
• Develop and implement work procedures, visual tools, daily operating reviews, labor plans, and regular performance checks.
• Work with local leaders to improve warehouse layout, product flow, picking, staging, loading, inventory accuracy, and employee productivity.
• Develop project plans, schedules, assigned actions, and methods to track results.
• Review operating measures and financial results, identify causes of problems, and develop practical action plans.
• Help branch leaders and supervisors sustain new processes, review results, and ensure teams follow agreed-upon standards.
• Coordinate work among Operations, Sales, Transportation, Technology, Safety, HR, Finance, and other support teams.
• Collaborate with the Operations Performance Strategy Team to develop practical standards, tools, and resources for branches.
• Escalate major risks, roadblocks, staffing or resource needs, and decisions to the Director of Operations Performance Execution and the Regional Director.
• Document effective methods and share feedback with the Strategy Team to improve company tools, standards, and training.
• Support branch openings, site consolidations, acquisitions, new-system rollouts, and other major operational changes as assigned.

Benefits

• Medical insurance, available on the first of the month following 30 days of employment.
• Dental insurance, available on the first of the month following 30 days of employment.
• Vision insurance, available on the first of the month following 30 days of employment.
• Company-paid life insurance and disability coverage.
• 401(k) with company match.
• Company-paid time off.
• Paid holidays and floating holidays.
• Additional perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior