Territory Operations Supervisor

The Vacation Property Group LLC • SC, US, SC

5d

About The Position

The Regional Operations Manager is a senior field-leadership role overseeing multiple operating territories and their Territory Managers. The role connects corporate strategy with local execution by ensuring that corporate priorities, resource allocations, and operating procedures are carried out consistently across regional locations. The manager coaches and holds Territory Managers accountable while helping them run their territories independently, using performance monitoring, resource mobility, and readiness planning to build resilient teams and scalable processes.

The role requires regular travel across the assigned regional territory and includes a seasonally heavy operating schedule. The manager oversees regional readiness, staffing and resources, fleet and facilities, operational standards, performance improvement, and reporting to executive leadership. Compensation consists of base salary plus a performance bonus, commensurate with experience, scope, and territory location.

Requirements

• At least 5 years of progressive operations or logistics management experience, with proven success leading multi-site or multi-territorial operations.
• Demonstrated ability to build, develop, and hold subordinate managers accountable across separate geographic locations.
• Strong expertise in labor scheduling, fleet and warehouse management, inventory controls, safety protocols, and operational metric analysis.
• Proven ability to handle competing priorities, execute strategic plans, and communicate clearly with executive leadership and field teams.
• Valid driver's license with an acceptable driving record.
• Comfort working regularly in warehouse environments, around fleet trucks and trailers, and alongside field teams in varying seasonal weather conditions.

Nice To Haves

• Experience in field logistics, seasonal hospitality, rental operations, or asset-intensive environments.
• Bachelor's degree in Business, Operations Management, Supply Chain, Hospitality, or a related field; equivalent high-level operational leadership experience will also be considered.

Responsibilities

• Lead, coach, and hold multiple Territory Managers accountable for operational performance, safety, SOP compliance, and team development.
• Mentor local leaders to manage their territories independently while maintaining high operational standards.
• Establish leadership coverage frameworks across territories for 7-day seasonal operations and develop high-potential Assistant Managers, Supervisors, and Dispatchers.
• Cultivate an accountable, professional work environment centered on safety, service quality, and team proficiency.
• Translate centralized business forecasts, purchasing plans, inventory deployments, and company-wide strategy into synchronized regional action.
• Oversee seasonal transition plans, including spring break preparation, summer ramp-up, holiday coverage, gear recovery, and winter refurbishment.
• Ensure regional labor allocations and daily operational routines align with approved operating plans and corporate priorities.
• Move shared labor, vehicles, trailers, gear, and maintenance supplies across territories to address seasonal spikes and operational gaps.
• Identify capacity, facility, management, or equipment constraints early and establish options to prevent service disruptions.
• Oversee regional assets, facilities, equipment, and vehicle fleets to ensure deployment readiness and safety compliance.
• Compare performance metrics across territories to identify variance, root causes, and operational bottlenecks.
• Formulate, implement, and track standardized corrective action plans for measurable, sustainable operational improvements.
• Enforce standards for gear quality inspection, warehouse staging, vehicle safety, inventory accuracy, and timekeeping controls.
• Provide executive leadership with regular evaluations of regional readiness, operational risks, performance trends, and required strategic decisions.
• Manage regional labor efficiency metrics, equipment utilization rates, and operational budgets to achieve cost discipline.

Benefits

• Comprehensive medical and dental insurance plans.
• Unlimited Paid Time Off (PTO), subject to seasonal business demands.
• Matching 401(k) retirement plan.
• Structured professional development opportunities.
• Base salary plus performance bonus, commensurate with experience, scope, and territory location.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior