Regional Operations Leader

Seva Dental Team•Columbus, OH

7d•Remote

About The Position

Multi-site leadership. Big energy. Zero fear of dashboards. We’re looking for a Regional Operations Leader ideally based in the Columbus area who knows how to run a region without turning into a hall monitor with a KPI obsession. Someone who can coach Practice Managers, partner with doctors, drive performance, fix what’s off, and keep culture from drifting into “everyone is stressed and no one is saying it out loud.” This position will be based remotely and travel to practice locations ~75% of the time. This role is for a leader who can walk into a practice, spot the bottleneck, support the people, tighten the operation, and leave things better than they found them. You’ll be the bridge between strategy and real-life execution. Which means yes, you need to understand numbers. But also humans. But also operations. But also how one busted schedule can somehow ruin everyone’s Tuesday. What you’ll actually do You’ll lead a group of Ohio-based Seva Dental Team practices and own the beautiful, chaotic middle between vision and execution. That means you’ll:

Requirements

Have multi-site dental leadership experience
Know how to lead through people, not just around them
Can hold standards and relationships at the same time
Are organized, analytical, and calm in complexity
Can coach a manager, challenge a metric, and reset a room without making it awkward
Understand that culture is not snacks in the break room. It’s how the place runs when things get hard.
Bachelor’s degree in business, healthcare administration, or related field preferred
At least 3 years of multi-site dental leadership experience
Strong track record of operational and financial results
Excellent communication and leadership skills
Comfort with Excel, Word, PowerPoint, and practice management systems
Ability to balance empathy, accountability, and execution without dropping any of the three

Nice To Haves

Denticon experience preferred

Responsibilities

Lead people like a grown-up
Coach and develop Practice Managers so they can actually lead, not just put out fires
Support Lead Doctors in building healthy, high-performing practices
Create accountability without making the whole room tense
Reinforce a culture that feels clear, energized, and aligned with the way we do things at Seva
Oversee day-to-day operations across multiple Ohio practices
Make sure scheduling, workflows, SOP execution, and Denticon integrity are not being held together by caffeine and crossed fingers
Partner on staffing, onboarding, training, and performance management so practices are well-supported and fully functioning
Drive revenue growth, profitability, overhead control, and operational performance across your region
Review KPIs like production, collections, patient flow, and provider utilization
Ask smart questions, find the real issue, and do something useful about it
Work closely with Finance and Revenue Cycle to improve collections, reduce AR, and manage expenses
Help practices deliver an experience that makes patients want to come back and send their friends
Support referral growth, marketing execution, and new patient momentum
Identify operational improvements that make life better for patients and teams
Translate company goals into actual action at the practice level
Lead performance check-ins, practice reviews, and operational audits
Support new practice onboarding, integrations, and leadership transitions when needed