Regional Operations Director (ROD)

DaVita Kidney Care

4d • Hybrid

About The Position

DaVita Kidney Care is seeking an ambitious, operationally-focused and results-driven Leader. This position will be based in the greater Phoenix, AZ (with expansion across NM, CO, NV, and AZ). As the Regional Operations Director, you are responsible for a portfolio of 20 hospital based acute dialysis programs, ~150 teammates and 3-4 direct reports and a P&L of 15-30M. As a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to our Acute Dialysis Hospital Services assigned markets to ensure safe, efficient, therapeutic and ethical patient care.

Requirements

• 5+ years’ experience as a supervisor/leader in operations with at least 2+ years of multisite experience.
• Healthcare industry background a plus.
• Bachelor’s degree, Master's Degree (MBA) strongly preferred
• Strong leadership acumen; successful team management and development
• Prior P&L management experience.
• Demonstrated track record of successful fiscal and operating leadership; demonstrated financial expertise
• Experience working in a matrix organization with the ability to manage multiple priorities across various stakeholders and departments
• Demonstrated strong analytical, quantitative and logical thinking skills
• Advance computer skills and proficiency in MS Excel required; intermediate skills and proficiency in MS Word, Outlook and PowerPoint required
• Available for moderate travel across the assigned geography (Phoenix, Las Vegas, NM, CO) to remain highly engaged with the local teams and respond to emergencies.
• Full vaccination against COVID-19 or a medical/religious exemption is required
• Leadership for a multi-site operational business
• Experience leading a unified team
• Experience identifying and committed to growth in your territory
• Bachelor's degree required, MBA preferred
• Available for moderate travel (25%-50% overnight)
• Philosophies that align with our core values
• Demonstrated understanding of what makes the businesses successful, and able to balance that with patient and teammate satisfaction

Nice To Haves

• MBA strongly preferred

Responsibilities

• Complete accountability for your P&L $15-20M.
• Manage financial and revenue growth, labor management, contract management and capital expenses.
• Drive operational, financial, team and clinical performance of your business through KPIs/metrics.
• Work directly with Hospital Services Administrators (HSAs) in facilities to identify and address employee and patient concerns to drive towards Regional goals and standards.
• Develop and implement strategic planning initiatives that maximize the region’s clinical care and growth potential.
• Review, analyze, and address gaps in service excellence, policies, and/or procedures proactively; identify issues and implement solutions.
• Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned hospital partners.
• Maintain existing relationships with hospital partner senior leadership including the c-suite.
• Interface with business leaders from a broad range of functional teams, including Finance, People Services, Strategy, Quality, and others in support of strategy and operational execution.

Benefits

• Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Comprehensive training on how DaVita’s dialysis clinics and hospital partnerships operate.
• Opportunities to partner alongside innovative, compassionate and driven leads
• Access to a comprehensive total rewards package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior